Microsoft Business Solutions Retail Management System

1. Microsoft Business Solutions Retail Management System Miguel Gil BDM/Product Manager miguel.gil@scansourcela.com

2. Microsoft & ScanSource: Partnership for total POS Solutions • ScanSource: Leader in POS, Barcode, Auto-ID, and Security distribution • Offices in Miami (LatAm & Caribe) and México • Represents the industry’s top vendors In February 2005 ScanSource Latin America y Microsoft sing an strategic alliance distribution of Microsoft Retail Management System (RMS) in Latin America and Caribbean territories

3. Before Before After After Cash Register + Paper Ledger + Extra Hardware PC with Retail Management System Value Proposal for Retailers

4. SMB Retail – Business Opportunities • “Lane” = PC/Software Opportunity • Most haven’t automated their businesses yet • Need for a small, complete solution • Easy implementation / Standard platform • Solid, positive Microsoft branding • Expands your market Global Retail Market Corporative 9.3M Lanes Company Size No market leader Small & Medium 62.8M Lanes Opportunities for ISVs Brand, Complete Solution Número de Líneas Fuente: Clarendon 2004

5. Background Quicksell 2000 (QS2000): Software created by Sales Management Systems (SMS) 10 years ago. In 2002 Microsoft acquires SMS e integrates QS2000 to its Business Solutions product line. QS2000 is not currently marketed/supported by Microsoft. For exisiting QS2000 users Microsoft offers its new product: Microsoft Retail Management System (RMS)

6. Microsoft Retail Management SystemWhat is RMS? • POS and Retail Management software that … • Manages all the store’s basic retail processes through a fully integrated system • Streamlines business operations, including inventory, supplier management and POS processesbusiness operations • Helps on making informed decisions with accurate data & powerful reports • Reduces point of sale systems and operation costs • Conects customers, employees and business partners • Expands easily to multi-store operations

7. Target • Small to Mid-Market solution that can also be used for single store small business retailers • Remote stores managed from a single central point • General merchandise stores • Clothing, liquor, shoes, gifts, sport, convenience, mini-marts, supermarkets, spare parts, pharmacies, and more!

8. Centralized sales, pricing, purchasing and inventory control on a multi-store environment. Shows and analyzes single or mult-store information POS and store management Reduces point of sale system and operation costs Expands easily to multi-store operations Microsoft Retail Management System Headquarters Store Chain

9. SO POS – Sales, lay-away, quotes, special orders, payments, inventory info (Quantities, prices, specials) SO Manager – Store management tool. Items, purchasing, employees, reports, labels, merchandise reception, physical inventory. Microsoft RMS Store Operations

10. HQ Manager – Multi-store centralized management system: Sales, Pricing, Items, Inventory, transfers. Consolidates information in a single database. Microsoft RMS HeadQuarters

11. System Requirements • Pentium IV 256 MB running Windows XP • SQL Server database. No SQL Server license required for SO (MSDE runtime SQL Server, 2GB limit) • Communicates with most peripherals through OPS drivers (scanners, printers, scales, cash drawers)

12. Microsoft RMS: Product Presentation

13. Sandals Resorts – 40+ Gift, Photo and Golf Stores - Jamaica, St. Lucia, Bahamas, Turks & Caicos Alliance Duty Free – 25 Duty Free stores (Perfume, Liquor, Cigarettes) – Puerto Rico, St. Thomas, Bonaire, Curaçao, Aruba, St. Marteen. Intima – 5 lingerie and linens stores – DR. Orgánica – 3 gift stores - Panama. Supermarket – 1 store, 13 POS lanes - Costa Rica. Some Success Stories:

14. Product License (Electronic Key or “Dongle”) Microsoft validates RMS licenses through a parallel or USB dongle. End users can order the dongle type of their choice. For any QS2000 or RMS upgrade order, the previous dongle S/N has to be provided.

15. SO licensing is calculated based on the number of concurrent POS users per store. There’s no charge for SO Manager users. Suggested Retail Price: SO Base – (1 POS) $890.00 Additional POS $590.00 ea. New Suggested Prices - Store Operations

16. HQ licensing is calculated based on the number of stores connected to the system. HQ doesn’t have POS or Warehouse functionality (An additional SO license would be requiered) Suggested Retail Price HQ Base (2 Stores) $3,000.00 Additional Store $500.00 ea. New Suggested Prices - Store Operations

17. SO: US$890 First Store & U$590 Addt’l Lanes HQ: U$3000 First Two Stores, U$590 Microsoft POS vs. Microsoft RMS

18. Marketing

19. Get trained on RMS Pass the certification exam(s) ScanSource will reimburse you 100% of your RMS training costs on your first RMS purchase! 1 person training, either online or class Valid until September 31st. Offer for new RMS partners

20. RMS 1.3 RMS 3.0 RMS 2.0 November, 2007 RMS 3.0 RMS Roadmap January, 2007 RMS 2.0 .NET Product Activation Inventory and Purchasing Payment • Improved UI • Dynamics Integration • Full SDK • Hooks • API’s • Phase 1 - Localization • Replace HW dongle with MS standard activation • Enhanced Matrix Functionality • Store Level Cost Adjustments Sync with HQ • Adding % Discount to Mix-and-Match / Buy One Get One Scenarios • Enhanced PO Creation and Printing • Label Printing from PO • Quantity on Hand Filter for PO • Receipt of PO and Item Find Based on Supplier Number • AVS Support • Commercial Card Support • Support Tax on Shipping Charges Hardware April, 2006 • Support of sig cap/payment devices

21. Sample RMS 3.0 User Interface (from MS Point-of-Sale)

22. RMS 3.0 Vision… • Greenfield for Partners • Utilize Solution Developer’s Kit to both add to and extend the Platform by creating integrations for numerous application opportunities • Continue to take platform to multiple retail verticals Imagine the Possibilities! Solution Developer’s Kit Payment Microsoft RMS Gift Card E-Commerce Feature Feature Feature 3rd Party ERP CRM Feature RFID

23. 2006Authorised Reseller Program What You Need To Know

24. Store’s Process Analysis: Sales, Lay-Aways, warehouse, AR, etc. Tax structure validation and parametrization Sales reports customization (as required) Validation/Certification by a reknown local Auditing firm Average Time: 60 hours Steps towards localizing RMS

25. Partner Certification • Complete the Microsoft RMS new partner form • If already an MBS partner, RMS is added to your MBS profileproductos • MBS Account Number assigned by Microsoft • RMS Welcome Kit will be sent directly by Microsoft, including a NFR 3-user license • Get trained on Microsoft RMS • Self Training • Class Training • Online Training (eCourses) • Pass Certification Exam(s) (SO & HQ) • Worldwide Microsoft Certification Centers: • www.vue.com/mbs • www.prometric.com • Outsourcing and Temporary Authorization alternatives for non-certified partners • Restrictions apply

26. Partner Certification 1 Engage Don’t Wait. Start Today! 2 Training 3 Certification MICROSOFT RETAIL MANAGEMENT SYSTEM Authorized Reseller Call to Action

27. Reselling Microsoft RMS • Become RMS-certified in order to be authorized to resell RMS • No third-party involved • Purchase through existing RMS partner: • Immediate product availability for projects on hand • Direct negotiation with existing partner • Knowledge and expertise transfer that are useful towards certification and future opportunities • Temporary Authorization by Microsoft • Must have a project on hand, as well as attain certification during temp period

28. Foundation Services from Microsoft Business Solutions 18% of List Price that provides the end user with: • Product Maintenance • Major and minor releases for one full year • Access to CustomerSource • Search TechKnowledge • Access to templates and receipts • Online training (2 sessions) • 2 Tech Support calls Foundation Services provides assurance that you have the latest software and insurance for additional support.

29. Support from RMS partner: A business opportunity • Support for the whole solution, not only RMS • First level support for localized/customized versions • Support contracts covering beyond the software • Strengtheness the business relationship between partner and end user Neither Microsoft nor ScanSource will support non-standard products

30. Format for Microsoft RMS customers

31. ¿Preguntas? ?