1 / 14

Transforming Adult Social Care: Access to Information, Advice and Advocacy KEY FINDINGS

Transforming Adult Social Care: Access to Information, Advice and Advocacy KEY FINDINGS. LGA Community Well-being Board 14 th January 2009 Cathie Williams, Tim Hind, Jane Harris and Shruti Uppal. The Study. Rapid (4 months)

anthony-whitaker
Download Presentation

Transforming Adult Social Care: Access to Information, Advice and Advocacy KEY FINDINGS

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Transforming Adult Social Care: Access to Information, Advice and AdvocacyKEY FINDINGS LGA Community Well-being Board 14th January 2009 Cathie Williams, Tim Hind, Jane Harris and Shruti Uppal

  2. The Study • Rapid (4 months) • Commissioned by LGA, IDeA, ADASS and Counsel and Care. Funded by DH. • Literature review • Survey of DASS • Website review • More in depth work in 7 LA areas • More in depth work with selection of national public and voluntary organisations • Modelling

  3. Information, advice and advocacy are essential They need to link to sufficiency: affordability, availability, quality, cultural appropriateness and type of service

  4. LA survey • Went to DASS via ADASS and badged LGA/ADASS: 82 responses (55%) • Respondents are on the whole ‘working towards better IAA and a more strategic approach’ – but very few are there yet. • Most didn’t have documented strategies to address IAA needs and did not believe that IAA services were strategically commissioned yet • Respondents generally felt more confident in their ability to know the information rather than the advice and advocacy needs of their local populations

  5. Key gaps in IAA strategies identified

  6. IAA needs to work for: Community and voluntary groups and organisations Providers/ PAs/ people seeking work Older and disabled people ...their families and carers Local staff in statutory organisations Multi-authority and national services Articulate and energetic Isolated, depressed, without capacity or exhausted People of all manner of means

  7. LAs need to develop....

  8. Interpersonal support Safeguarding Don’t divest staff skilled in these areas until these services are in place There is an indication of a willingness to pay for the package

  9. Good practice/ ideas Village Agents/ Community Agents Gloucestershire Help Direct Lancashire Neighbourhood Networks Leeds Community Outreach (Linkage Plus) Tower Hamlets

  10. Good Practice/Ideas Care Services Directory and Self Assessment on Line (Kent) Self Directed Support WIKI Blog (Leeds) Peer employment support (TH) Neighbourhood Directories (Leeds / Manchester) Information “reader groups” Lancashire

  11. IAA map

  12. LOCAL IAA Financial products (equity release etc) DirectGov: Nationally applicable information (entitlement to assessment, benefits etc) Specialist/ niche information (Motor Neurone Disease Society, RNID etc)

  13. Transformation models and IAA • Family/ friend/ partner relationships • Neighbourliness • “Looking out for each other” • Social capacity and capital • Co-production • Inclusivity of community activities and services • Outreach • Regulation or accreditation? • Cash for care • Shop for care • Trading standards • Buyer beware • Citizen/social networking/ user posted information Social justice and inclusion Consumerist

  14. Comments and Questions

More Related