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Explore the importance of emotional intelligence in teams, focusing on understanding and managing emotions for effective leadership, conflict resolution, and goal achievement. Learn how to nurture emerging leaders, foster achieving teams, and employ effective leadership behaviors. Gain insights into inquiry, empathy, mentoring, self-awareness, and conflict management to enhance team performance and build trust.
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Webinar Facilitators Jim Canon Past Council Chairperson USA Gary Fry Past International Director USA
Raise your hand if you have ever served on a team that did not achieve its goals. Type the primary reason that the team did not achieve its goals.
fear of conflict inattention to results lack of commitment avoidance of accountability lack of trust accountability trust task completion conflict resolution commitment
Why Emotional Intelligence Beyond The Buzzwords Talking About Teams What Would a Lions Leader Do? Living it as a Lion
Why Emotional Intelligence? Nurture emerging leaders Employ effective leadership behaviors Foster achieving teams
Beyond the Buzzwords The ability to recognize and understandemotions and the ability to use this awareness to manage self andothers. UNDERSTAND OTHERS UNDERSTAND SELF MANAGE SELF MANAGE OTHERS
Beyond the Buzzwords UNDERSTAND SELF UNDERSTAND OTHERS • inquiry • empathy • mentoring • self-awareness • accurate self-assessment MANAGE OTHERS MANAGE SELF • leadership • conflict management • changemaking • bond building • self-control • adaptability • initiative
mentoring UNDERSTAND OTHERS • ask to understand • non-judgment inquiry • understand others feelings • understand other motivations empathy • facilitating goals of individuals/groups
Why Emotional Intelligence Beyond The Buzzwords Talking About Teams What Would a Lions Leader Do? Living it as a Lion
UNDERSTAND OTHERS inquiry empathy mentoring accountability trust task completion conflict resolution commitment
inquiry ask to understand; withhold judgment accountability trust task completion conflict resolution commitment
empathy • understand feelings • and motivation of others accountability trust task completion conflict resolution commitment
mentoring facilitating goals of individuals/groups accountability trust task completion conflict resolution commitment
Talking About Teams UNDERSTAND OTHERS • inquiry • empathy • mentoring MANAGE OTHERS • leadership • conflict management • changemaking • bond building
changemaking bond building conflictmanagement leadership MANAGE OTHERS • remove barriers to change • leverage diversity • articulate vision • guide but hold accountable • share information • balance tasks, relationship • seek mutual ground • handle conflict directly
MANAGEOTHERS bond building leadership conflict management changemaking accountability trust conflict resolution task completion commitment
leadership articulate the vision accountability trust task completion conflict resolution commitment
changemaking remove barriers to change accountability trust conflict resolution task completion commitment
conflict management handle conflict directly accountability trust task completion conflict resolution commitment
balance tasks with relationship bond building accountability trust conflict resolution task completion commitment
MANAGE OTHERS UNDERSTAND OTHERS accountability trust conflict resolution task completion commitment
Why Emotional Intelligence Beyond The Buzzwords Talking About Teams What Would a Lions Leader Do? Living it as a Lion
mentoring UNDERSTAND OTHERS • ask to understand • non-judgment inquiry • understand others feelings • understand others motivations empathy • facilitating goals of individuals/groups
changemaking bondbuilding leadership conflict management MANAGE OTHERS • remove barriers to change • leverage diversity • articulate vision • guide but hold accountable • seek mutual ground • handle conflict directly • share information • balance tasks, relationship
MANAGE OTHERS UNDERSTAND OTHERS accountability trust task completion conflict resolution commitment
Provide an example of a current outstanding team at a Lions club, zone or district. • 2) Describe a situation in which a club, zone, or district Lions team did not achieve its goals. What issues were preventing the team from being functional?
MANAGEOTHERS inattention to results fear of conflict lack of commitment avoidance of accountability lack of trust “A suggested branch club did not come to fruition… too many delays and arguments about who should be the parent club meant that the group of people concerned lost interest and did not become Lions.”
MANAGE OTHERS leadership “Too many arguments about who should be parent club.” conflict management changemaking bond building • seek mutual ground; handle conflict directly • seek mutual ground; • handle conflict directly
inquiry “Too many arguments about who should be parent club.” mentoring empathy • ask to understand • non-judgment UNDERSTAND OTHERS • understand others feelings • understand other motivations • facilitating group/individual goal
MANAGEOTHERS A club planned an information night for the public about what it does in the community. Most of the membership didn't get involved in the process. Members who came to the event talked among themselves and didn't interact with the only two guests.” inattention to results fear of conflict lack of commitment avoidance of accountability lack of trust
MANAGE OTHERS leadership “Most of the membership didn’t get involved in the process.” conflict management changemaking bond building • remove barriers; • leverage diversity • remove barriers leverage diversity
inquiry mentoring empathy • ask to understand • non-judgment “Most of the membership didn't get involved in the process.” UNDERSTAND OTHERS • understand others feelings • understand other motivations • facilitating group/individual goal
MANAGEOTHERS fear of conflict inattention to results lack of commitment avoidance of accountability lack of trust “A club’s target membership increase was set from the District. Club leaders appealed to members, who recruited, but the new members were never oriented and ultimately dropped from the club.”
MANAGE OTHERS leadership “The new members were never oriented.” conflict management changemaking bond building • articulate vision; • guide but hold accountable • articulate vision guide, hold accountable
inquiry mentoring empathy • ask to understand • non-judgment “The new members were never oriented.” UNDERSTAND OTHERS • understand others feelings • understand other motivations • facilitating group/individual goal
Why Emotional Intelligence Beyond The Buzzwords Talking About Teams What Would a Lions Leader Do? Living it as a Lion
Living it as a Lion UNDERSTAND OTHERS • inquiry • empathy • mentoring MANAGE OTHERS • leadership • conflict management • changemaking • bond building
STRENGTHEN THE TEAM CHALLENGE accountability trust task completion conflict resolution commitment
Living it as a Lion COMMIT TO APPLYING EMOTIONAL INTELLIGENCE STRENGHEN THE TEAM CHALLENGE UNDERSTANDING OTHERS COMPETENCIES I WILL APPLY: inquiry empathy mentoring
bondbuilding conflict management changemaking leadership DOCUMENT PROCESS MANAGING OTHERS COMPETENCIES I WILL APPLY:
Why Emotional Intelligence Beyond The Buzzwords Talking About Teams What Would a Lion Leader Do? Living it as a Lion
You’ve Been A Club President… What’s Next? • Wednesday, 4/1/15, 12:00pm, CDT • Friday, 4/10/15, 7:00pm, CDT