Reclaiming Higher Ground: Creating Organizations that Inspire the Soul

1. The Secretan Leadership Retreat Reclaiming Higher Ground: Creating Organizations that Inspire the Soul

2. There is more to life than increasing its speed. Mahatma Gandhi

4. Performance

5. Since the invention of modern psychology by Carl Jung, Sigmund Freud and others 100 years ago, we have relied on our ability to manipulate, control and exploit the personality, and the ego, in order to motivate performance.

6. The Technology of PERSONALITY • DELAYERING • DOWNSIZING • RESTRUCTURING • RE-ENGINEERING • CUSTOMER SERVICE • TQM • SELF-DIRECTED TEAMS

7. The Technology of PERSONALITY SOUL • DELAYERING • DOWNSIZING • RESTRUCTURING • RE-ENGINEERING • CUSTOMER SERVICE • TQM • SELF-DIRECTED TEAMS

8. Engaging the SOUL • VALUES • MEANING • BEAUTY • LOVE • TRUTH • HIGHER PURPOSE • INTEGRITY • TRUST • AUTHENTICITY

9. Profit is like oxygen: essential for our survival but not the reason for our existence.

10. King Arthur and the Knights of the Round Table

11. The Holy Grail WHOM DOES IT SERVE?

12. The Archetypes of Leadership The Warrior The Mentor The Servant

13. Where love rules, there is no will to power; and where power predominates, there love is lacking. The one is the shadow of the other Carl Gustav Jung

14. WE ARE UNDER THE SAME SPELL...WE HAVE FORGOTTEN HOW TO ASK QUESTIONS

15. Asking the Right Questions • Are we building a Sanctuary?

16. Asking the Right Questions • Are we building a Sanctuary? • Do we make profits of which our souls can be proud?

17. The non-spiritual approach to people… “I should fire you, but I don’t believe in mixing business with pleasure”

18. Reengineering:

19. Dan Bollom, former CEO of Wisconsin Public Service Corporation

20. Asking the Right Questions • Are we building a Sanctuary? • Do we make profits of which our souls can be proud? • Do we tell the truth and keep our promises?

21. Asking the Right Questions • Are we building a Sanctuary? • Do we make profits of which our souls can be proud? • Do we tell the truth and keep our promises? • Are we communicating with the language of love not war?

22. “I need reassurance Miss Kimble. Send someone in on his hands and knees.”

23. Spirit the Wonder Dog

24. Asking the Right Questions • Is our work joyful?

25. FEAR DECAY HYPOTHALAMUS & PITUITARY ACTH & CGRP IMPOTENCE SUPPRESSED IMMUNE SYSTEM LOW SELF-ESTEEM DIS-EASE & BURN-OUT LOSS OF CONTROL STRESS

27. LOVE LEARNING HYPOTHALAMUS & PITUITARY ENDORPHINS AND OPIATES MASTERY IMMUNE SYSTEM ACTIVATED HIGH SELF-ESTEEM “HIGH” CONTROL INSPIR- ATION

28. There are 50 ways to leave your lover but only six exits on this plane. Southwest Airlines

29. Grace Grace: from gratus, Latin for pleasing divine influence; thoughtfulness towards others; good will; beauty and

30. NEVER GO TO SLEEP ANGRY WITH YOUR SPOUSE

31. Asking the Right Questions • Is our work joyful? • Is our work rewarding - to the personality and the soul?

32. HOW DO WE REWARD? AND IGNORE THE NEEDS OF THE SOUL WE TEND TO REWARD THE PERSONALITY... • emptiness • meaninglessness • vague-depression • disillusionment about marriage, family, and relationship • a loss of values • yearning for personal fulfillment • a hunger for spirituality • salary • bonus • perks • health benefit • vacation • promotion • motivation • title • incentive

33. The most frequently treated emotional complaints • emptiness • meaninglessness • vague-depression • disillusionment about marriage, family, and relationship • a loss of values • yearning for personal fulfillment • a hunger for spirituality Thomas Moore, Care of the Soul, 1992

34. Asking the Right Questions • Is our work joyful? • Is our work rewarding - to the personality and the soul? • Are we creating beauty - a Soulspace?

35. Beauty captivates the flesh in order to obtain permission to pass right through to the soul Simone Weil

36. Asking the Right Questions • Is our work joyful? • Is our work rewarding - to the personality and the soul? • Are we creating beauty - a Soulspace? • Do we win without creating losers?

37. The Mother Teresa Theory

38. Asking the Right Questions • Is our work joyful? • Is our work rewarding - to the personality and the soul? • Are we creating beauty - a Soulspace? • Do we win without creating losers? • Have we replaced rules with trust and judgment?

39. Nordstrom Department Stores

40. Asking the Right Questions • Have we eliminated bureaucracy and hierarchy - the negative energy of organizations?

41. Asking the Right Questions • Have we eliminated bureaucracy and hierarchy - the negative energy of organizations? • Do we nourish creativity?

42. “Now then, does anybody else have a stupid suggestion?”

43. Asking the Right Questions • Have we eliminated bureaucracy and hierarchy - the negative energy of organizations? • Do we nourish creativity? • Do we honor and invest in learning?

44. Asking the Right Questions • Have we eliminated bureaucracy and hierarchy - the negative energy of organizations? • Do we nourish creativity? • Do we honor and invest in learning? • Do we treat each other as sacred?

45. Quality as a Sacred Trust

46. Asking the Right Questions • Are we building a Sanctuary? • Do we make profits of which our souls can be proud? • Do we tell the truth and keep our promises? • Are we communicating with the language of love not war?

47. Asking the Right Questions • Is our work joyful? • Is our work rewarding - to the personality and the soul? • Are we creating beauty - a Soulspace? • Do we win without creating losers? • Have we replaced rules with trust and judgment?

48. Asking the Right Questions • Have we eliminated bureaucracy and hierarchy - the negative energy of organizations? • Do we nourish creativity? • Do we honor and invest in learning? • Do we treat each other as sacred?

49. “Look, Joanna, I’ve told you over and over, I don’t have time for caring and sharing when I’m moving and shaking.”

50. “Look, Joanna, I’ve told you over and over, I don’t have time for the soul when I’m focussed on personality.”