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Information Technology Department. New Staff Academy. How to get technology help. Submit SchoolDude work order, and it will be automatically routed to your site’s assigned IT Specialist
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Information Technology Department New Staff Academy
How to get technology help • Submit SchoolDude work order, and it will be automatically routed to your site’s assigned IT Specialist • Help Desk is responsible for: quotes, DSC support, working with HR to grant new staff members access to our systems, and to supplement your support needs when site IT Specialists are unavailable
IT Specialist Site Assignments • Help Desk DSC (Shawn Garvey &Additional Site Support Greg Krohn) • Julie TuorilaItinerant & Headway • Chris Kenney NEC Sam Strassburg NEC & Prairie Care Maple Grove • Josiah Rasugu Edgewood, NWTC, VET Northland & Gateway at Brooklyn Park HTC • Cindy Barlage SEC, Eden Prairie HTC & Prairie Care Edina Joe Furst SEC & Eden Prairie HTC • Will Wheelock WEC, Epsilon & Omegon • Contact information available on IT home page: http://www.district287.org/it
User Names and Passwords • HR will provide you with your user name and password, which gives you access to log into District computers and your email account. • You must change your password after you log into a computer for the first time.
Email Access • District 287 provides employees with a Gmail account that can be accessed through a browser, Chrome recommended, from any Internet connected computer. • District 287 Mitel IP telephone system will forward voicemail messages to staff email account inboxes. Phones and Voice Mail
Google Drive • All 287 employees have access to Google Apps for Education. • To learn how to access this service, see the “287 Staff” tab on the District Web site.
Scheduled Maintenance • The first and third Thursday of each month, from 7:00PM to 4:00AM • It is best to refrain from using any 287 information systems during this time. • More detailed information about what is and is not affected can be found on the IT home page
Technology Training Options • Technology workshops/classes offered at TIES • Atomic Learning – online subscription • 287 Moodle courses • Resources located on Information Technology home page: http://www.district287.org/it
Information TechnologyHome Page • All contact information, procedures, and access to user guides for phones, etc can be found on the IT home page at http://www.district287.org/it
Technology Policies and Procedures • Responsible Use Policy • Equipment Management Procedure