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Information Technology Department

Information Technology Department. Orientation. Computer Labs. By the numbers… IT has @ 2 dz general use computer labs Open labs http://www.oakton.edu/resource/it/. Computer Labs. Problem Reporting Report problems immediately to the Lab Staff

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Information Technology Department

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  1. Information Technology Department Orientation

  2. Computer Labs • By the numbers… • IT has @ 2 dz general use computer labs • Open labs • http://www.oakton.edu/resource/it/

  3. Computer Labs • Problem Reporting • Report problems immediately to the Lab Staff • Lab Staff is mainly for technical support but can advise on basic computing questions • Further Assistance for Staff and Students • Tutors • CPD

  4. Reserving Lab Time • Work with Chair/Dean before the semester for regularly scheduled lab time • Online Request Form for Occasional Lab time: • http://www.oakton.edu/resource/infodesk/ • Seating is generally 24 stations or less. Lab Specifications: • http://www.oakton.edu/it/labspecs.htm

  5. Computers in the Classrooms • Virtually all classrooms have network access and computers and video projectors built in (or can easily accommodate them) • For computer problems, call the number posted on the workstation.

  6. Wi-fi • Wi-fi is available on both campus in most public areas, such as: • Library, cafeteria, cybercafes, some faculty offices, etc.Full listing at: • http://www.oakton.edu/resource/it/wirelesscoverage.htm

  7. Software on Campus • Discipline-specific software is generally grouped by type on the XP menu under All Programs > NAL Explorer • Checking the complete Excel list athttp://www.oakton.edu/facstaff/entrenous/software/AllXPSoftware.xls

  8. Software on Campus • IT Depends on Users to test software • Go to the lab where you’ll be teaching • Report problems in such a way that IT can try to reproduce them

  9. Specialty Software • CPD has some specialty applications not generally available elsewhere from the network. • Captivate

  10. Requesting New Software • Consult with Jim Kowols, Manager of Microcomputer Operations • Need lead time to test and check licensing • Oakton only installs software that it owns • We can’t install personal copies of programs

  11. Requesting New Software • Evaluation Software • http://www.oakton.edu/facstaff/acadcomputing • Funding available to purchase individual licenses for initial evaluation • Install on campus only • Additional licenses should go through normal acquisition processes • Plan with your Chair/Dean in January or early February

  12. Home Use Software • Available from the IT Help Desk • Dial-up • Microsoft Office (token fee) • McAfee Anti-virus • “Essential Software Kit” • Starquiz • Gradekeeper • FTP

  13. Home Use Software • Educator Discount at the Bookstore

  14. Oakton’s Network • Windows XP is primary operating system • (Vista… ?) • Macs in Art labs plus a few in the open labs • Network delivers applications and stores personal or shared files

  15. Oakton’s Network • Network/login accounts • Automatically created for credit (and some non-credit) students • Includes email • Can be redirected to an outside account • Storage space for personal files: 250 Mb

  16. Oakton’s Network • Accessing from off-campus • FTP • F: Samples • Personal Home Directories (H: on-campus) • Application programs not available remotely– just files

  17. myOakton/Banner SIS • Student Services • Admission, registration, grades • Links to academic resources • Faculty Tools • Class Rosters, Grade Input, more… • Communication and Collaboration Tools • Group Studio, calendar, targeted announcements

  18. Online/Web-enhanced courses • WebCT (CE 4.1) • Public folders

  19. Workshops • IT Regularly offers workshops through the CPD on • Web page development • Targeted software use • New Technology orientation • Schedule for the semester is at • http://www.oakton.edu/cpd

  20. Help Resources • The IT Help Desk • x1965 or helpdesk@oakton.edu • Your best first stop • (Lab problems should go directly to the Lab Supervisor in each lab.)

  21. Help Resources • RHC Technology Supervisor (Julia Gray) • X1264 • RHC Lab Supervisor (Sam Pudi) • x1408

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