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3979 Herschel Road College Park, GA 30337 404-761-7848 H 678-776-7509 C

3979 Herschel Road College Park, GA 30337 404-761-7848 H 678-776-7509 C. Clifford L. Brown. Experience. October 17, 1994 - Present Delta Air Lines Atlanta, GA Senior Customer Service Agent Performed many different duties in the Ramp Operations

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3979 Herschel Road College Park, GA 30337 404-761-7848 H 678-776-7509 C

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  1. 3979 Herschel Road College Park, GA 30337404-761-7848 H 678-776-7509 C

  2. Clifford L. Brown

  3. Experience • October 17, 1994 - Present Delta Air Lines Atlanta, GA • Senior Customer Service Agent • Performed many different duties in the Ramp Operations ALA, Baggage Dispatcher, Reroute Agent. • Assisted Supervisors with implementing Excel files into daily operation. • Performed most duties in Cargo including Cargo Control and Computer Operator • Assisted instructing Supervisors in PC operations

  4. 12/1/92 – 7/15/94 Randomex Inc. Norcross, GA • Customer Service Manager • Managed daily operations of Regional Office. • Made sales calls to OEM and maintenance Reps. • Generated monthly reports for Corporate Offices. • Scheduled and serviced accounts as needed

  5. 5/1/90 – 12/1/92 Randomex Inc. Norcross, GA • Customer Service Supervisor • Supervised service work of other engineers • Scheduled service work for myself and others on over 200 accounts • Updated files on change of service or cancellations. • Generated monthly reports for District and Regional Managers. • Maintained all day to day operations of Regional Office.

  6. 12/17/86 – 5/1/90 Randomex Inc. Norcross, GA • Customer Service Engineer • Provided service to over 200 accounts in the minicomputer arena. • Maintained service equipment through regularly scheduled maintenance. • Assisted in office duties

  7. Education • 1982-1986 Lakeshore High School College Park, GA • Graduated top 5%. Star Student. Certificate of Merit. • National Math Award. Senior Beta Club Scholarship

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