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Background. Millions of children die from easily preventable causesWeak incentives for service providersTop-down approach to monitoring also lacks appropriate incentivesRecent focus on strengthening providers' accountability to citizen-clientsBeneficiaries lack informationInadequate particip
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1. Power to the PeopleEvidence from a Randomized Field Experiment on Community-Based Monitoring in Uganda
Martina Björkman, IGIER, University of Bocconi, & CEPR
Jakob Svensson, IIES, Stockholm University, NHH, & CEPR
2. Background Millions of children die from easily preventable causes
Weak incentives for service providers
Top-down approach to monitoring also lacks appropriate incentives
Recent focus on strengthening providers’ accountability to citizen-clients
Beneficiaries lack information
Inadequate participation by beneficiaries
3. Research Questions Can an intervention that facilitates community-based monitoring lead to increased quantity of health care?
Increased quality of health care?
Did the intervention increase treatment communities’ ability to exercise accountability?
Did the intervention result in behavioral changes of staff?
4. Intervention 50 rural dispensaries in Uganda
Drawn from 9 districts
Households w/in 5 km catchment area
18 local NGOs
Provide communities with information on relative performance
Encourage beneficiaries to develop a plan that identified steps the provider and community should take to improve service performance and ways to get the community more actively involved in monitoring
5. Intervention Specifics Pre-intervention survey data used to compile unique “report card” for each facility
Translated into community’s main language
Posters by local artist for non-literate
Information provided to community through participatory / interactive meetings
Community: suggestions summarized in action plan
Staff: review & analyze performance
Interface: contract outlining what needed to be done, how, and by whom
6. Timing Intervention intended to “kick-start” community monitoring Mid-term review after 6 months, but no other outside presence in communities Not able to document all actions taken by communities