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Power to the People Evidence from a Randomized Field Experiment on Community-Based Monitoring in Uganda

Background. Millions of children die from easily preventable causesWeak incentives for service providersTop-down approach to monitoring also lacks appropriate incentivesRecent focus on strengthening providers' accountability to citizen-clientsBeneficiaries lack informationInadequate particip

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Power to the People Evidence from a Randomized Field Experiment on Community-Based Monitoring in Uganda

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    1. Power to the People Evidence from a Randomized Field Experiment on Community-Based Monitoring in Uganda Martina Björkman, IGIER, University of Bocconi, & CEPR Jakob Svensson, IIES, Stockholm University, NHH, & CEPR

    2. Background Millions of children die from easily preventable causes Weak incentives for service providers Top-down approach to monitoring also lacks appropriate incentives Recent focus on strengthening providers’ accountability to citizen-clients Beneficiaries lack information Inadequate participation by beneficiaries

    3. Research Questions Can an intervention that facilitates community-based monitoring lead to increased quantity of health care? Increased quality of health care? Did the intervention increase treatment communities’ ability to exercise accountability? Did the intervention result in behavioral changes of staff?

    4. Intervention 50 rural dispensaries in Uganda Drawn from 9 districts Households w/in 5 km catchment area 18 local NGOs Provide communities with information on relative performance Encourage beneficiaries to develop a plan that identified steps the provider and community should take to improve service performance and ways to get the community more actively involved in monitoring

    5. Intervention Specifics Pre-intervention survey data used to compile unique “report card” for each facility Translated into community’s main language Posters by local artist for non-literate Information provided to community through participatory / interactive meetings Community: suggestions summarized in action plan Staff: review & analyze performance Interface: contract outlining what needed to be done, how, and by whom

    6. Timing Intervention intended to “kick-start” community monitoring Mid-term review after 6 months, but no other outside presence in communities Not able to document all actions taken by communities

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