Isabelle GUILLEMOT NEUBAUER FGMM-CFDT Secretary of Alcatel-Lucent EWC

1. Examples of good information and consultation in practice : The Alcatel Lucent European Works Council Isabelle GUILLEMOT NEUBAUER FGMM-CFDT Secretary of Alcatel-Lucent EWC

2. 1 - Alcatel-Lucent in short2 - EWC Agreement 3 - EWC Composition and Meeting4 - EWC practice and works5 - EWC Social dialogue whatelseFYI- History-milestones-happenings

3. 1- ALU picture • WORDWILDE Presence • 600 sites • more than 110 countries (130 en 2009) • Employees<75,000 (>77 in 2009) Michel COMBESChief Executive Officer • Annual REVENUES €14.45 billion (2012) • ~€16 billion (2009) • Debt CS & GS € 2,2 billions PARISGlobal Headquarter • R&D PROFILE • Budget:approx €2,3 billion • Active Patents Held more than 29,000 • so with Patents in progress ~45,000 total • 7 Nobel Prizes Won

4. 2- ALU EWC = ECID EWC named European Committee for Information and Dialogue Created in 1996 under EU directive 94/95/CE(article 13) Based on french law. To introduce “consultation” as new EU directive 2009/38/CE agreement is under renegotiation 60 k€ yearly budgetFreedom for working groups, training and communicationtools entrusted to the Secretaryelected for 2 years among Coordination Committee members. De facto belongs to largest union in largest country (CFDT France, since 1996) Accounting and economic expert assisted by French WC Confidentiality obligationsensitive issues

5. 3- ECID members ECID Perimeter 23 countries 23 866 employees 14 countries represented 30 members 30 Substitute members possibilities Renewal based on headcount of end even year (2008, 10, 12, 14...) And it takes place at the following autumn meeting (2011,13, 15...) 7 Working languages BG, DU, EN, FR, GE, IT, SP

6. 3- ECID and unions • Most ECID members belong to an union • but ECID is not a union • Designation of delegates is made as per national rules. • No union: Ireland, Slovakia, UK • 1 union: Austria, Germany, Netherlands, Poland, Portugal, Romania, Switzerland • Several unions: France (4), Bulgaria (3) , Italy (3), Belgium (2), Spain (2) • All types of Union actions • Petitions, demonstrations, strikes • Expertise the plans, counter-plan • Involve political level, media buzz • Help to create union where doesn’t existed • Works council negotiations

7. 3- ECID meetings • 2 plenary meetings per year • 1 day preparatory + big ½ day plenary with management+ ½ debriefing • Spring and Autumn + extraordinary meetings • Coordination Committee • 5 people elected by EWC • In charge of closer contact with Management & making ECID work (regular exchanges) • From largest subsidiaries in Europe Today France, Germany, Italy, Belgium, Romania • 2 meetings per year to prepare plenary meeting • 1 day but 2hours with Management • Winter, Summer + extraordinary meetings Training session 1 three days’ per term (2 years)

8. 4- ECID practices • Strong relationship with IndustriAll • Attendance to ICT group and IndustriAll EWC related meetings. • IndustriAll expert attends to all official EWC meetings and assists the secretary in all not official discussions with he Management : • Union related questions • Inter-union relationship • EWC agreement evolution • Mediator between employee representatives and management in case of conflict. • EMF role still unofficial: clarify in the updated EWC agreement. • Communication • Website on the Alcatel-Lucent intranet: Meeting reports, declarations, presentation, trade-unions information. No calls for actions! • New ALU social tool "Engage" start to be used

9. 4- ECID works “Semi-official” thematic meetings based on needs - some example 2005: visit to China; 2010: factory meeting in Stuttgart; 2011: Eastern Europe meeting in Sofia; 2012: R&D in Strasbourg 2013 : Managed Services “Internal” thematic working groups Skills Management -> hope transnational agreement Functioning -> to improve exchanges Employment-> resourcing contractors Stress & Wasted money -> contest financial layoffs Campaign Low cost is expensive -> stop out sourcing Lobbying for TIC -> always in progress CRS -> against power

10. 4- ECID improvement Good coordination inter unions Good exchange of information between delegates Always European lobbying for telecom industry with IndustriAll and with other EWCs So more contacts and exchanges with other EWCs Still to improve the interest and involvement from general staff!

11. 5- Social Dialog • Enterprises take care of their image • efficiency and boost morale • Staff may exploit some fault lines, • use legal obligations, including UE’s • Necessary to get results; dignity and fight stress Positive aspects Social dialog in spite of all is neither heavens, nor hell! • Management unaware • of European social practices • unions are the witnesses of enterprise’s history • Mock dialogue • false concessions forecasted from start ? Difficulties

12. FYI- History –milestones - happenings • EWC agreement • 1996 Alcatel-Alsthom EWC agreement, based on Article 13 (UE directive 94/95/EC). Anticipation agreement • 1996 Signature by trade union representatives (France, Germany, Italy, Belgium, Spain, UK, Austria, Sweden) • 1996 Directive 94/95/EC transposed • 2005 Lucent EWC agreement, based on Article 6 (UE directives 94/45/EC and 97/74/EC) • 2006 Discussions about improving the agreement start (process not yet finished in 2011!!) • 2006 Alcatel-Lucent merger. Lucent absorbed by Alcatel, its EWC ceases to exist and Alcatel’s prevails • 2011 (expected) Directive 2009/38/EC transposed • “Against” the company • 1996 First European demonstration to support negotiations for the EWC agreement • 2002, 2007 Lawsuits against Alcatel and Alcatel-Lucent on information / consultation • 2008 petition contest the golden parachute • 2001, 2002, 2007, 2008, 2009 European Action days • joint demonstrations and other actions against lay-offs • 1999, 2009 Demonstrations in front of shareholders’ meeting in Paris • 2010 petition for the women’s rights in the company • 2012 Declaration of ALU Union at the Annual General Meeting of shareholders • Others • 1996-2011 Visits to support the future of the factories (Illkirsch, Vimercate, Concorezzo, Rieti, Geel, Bydgoszcz…) • 2009-2011 Visits to support employee representatives in Eastern Europe (Slovakia, Romania, Bulgaria, Poland)

13. FYI - History –milestones - happenings • In collaboration with the company • 2004 Participation in the Social charter of Alcatel. • 2006Telework framework agreement in Alcatel. • 2011 Participation in commissions (workforce management) • Europe and the ICT sector • 2005 Alcatel Space and Alenia Space merger (working with EMF, EU DG competition and EU DG social affairs) • 2007 Meeting at European parliament with MEPs (Strasbourg) • 2010 Petition to European parliament on the competitiveness of Telecom in Europe • 2013 Petition to Management and European authorities to defend European R&D and a fair telecom market in Europe • Internal affairs • 2005 Training trip to China. • 2006 First ECID website launched. • 2006 Meeting with CWA (USA trade union) • 2009 First Elewijt seminar • 2011 Start of cross invitations between members to attend each other’s national meetings.

14. Good practices? Thank You!