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SAP for Customer Management

At ArchitectSAP, we provide SAP support services to our midsize customers in SAP ECC6, SAP BW, SAP Business Objects and SAP BASIS. Our team of SAP Functional consultants provides issue resolution and improvements in SAP FI, CO, SD, MM, PP, QM, PM, PS, HR and WMS. Our customers are benefiting through the deep expertise of our Senior SAP consultants, guaranteed support at all times, and assured cost reduction for SAP support.

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SAP for Customer Management

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  1. Customer Maintenance

  2. Agenda • Introduction • Current Process • Solution • Questions 2

  3. Current Process 3 • All quotes and negotiations with clients are handled in paper. • Authorization by manager have to be routed manually.

  4. Drawbacks 4 • Process is tedious. • Requires paper work.

  5. Solution Overview 5 • We proposed the use of following architecture: • SAP BPM • SAP Portal • SAP Web dynPro • SAP ECC

  6. SAP BPM 6 • A holistic management approach for effective and efficient business. • Easier and faster access to the information. • Better control of information.

  7. SAP Portal 7 • Information is consumer centric. • Secure.

  8. SAP Web dynPro 8 • Standard tool-set for UI development and execution. • Uses MVC pattern.

  9. Advantages 9 • Data consistency. • Reduced Paper work. • Access through web browser.

  10. Challenges 10 • Data Collections. • RFC import and binding.

  11. Web dynPro UI Screens 11

  12. Web dynPro UI Screens 12

  13. Questions ? Email Us @ support@architectsap.com  13

  14. Worldwide Offices: USA (Dallas) India (Pune)Partner Offices: Monterrey (Mexico) Frankfurt (Germany) Stockholm (Sweden) Email:support@architectsap.com Corporate URL:www.architectsap.com

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