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Auto and Home Insurance for Alumni Associations

Auto and Home Insurance for Alumni Associations. Creating a relationship that grows over time. Importance of Auto and Home Insurance to Alumni Associations. Benefits for you: A proven approach to engaging your alumni A great source of non-dues revenue

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Auto and Home Insurance for Alumni Associations

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  1. Auto and Home Insurance for Alumni Associations Creating a relationship that grows over time

  2. Importance of Auto and Home Insurance to Alumni Associations • Benefits for you: • A proven approach to engaging your alumni • A great source of non-dues revenue • Responsive/personal service from a dedicated Account Management Team • Simple and convenient implementation and ongoing management • No administrative burden – we do all the work Auto and Home Insurance for Alumni Associations

  3. Importance of Auto and Home Insurance to Alumni • Benefits for your alumni: • Comprehensive auto and home insurance coverage at competitive rates – plus exclusive group savings in most states • Unique coverage options such as New Car Replacement, Accident Forgiveness and 24-Hour Roadside Assistance • Choice of enrollment options: Local sales offices, call centers and Internet • 24-hour claims and emergency home repair services Auto and Home Insurance for Alumni Associations

  4. Choosing a Provider • Company reputation • Quality of program • Easy coordination and administration • Pricing sophistication & discounts offered • Availability • Ability to service in multiple channels • Claims Service Auto and Home Insurance for Alumni Associations

  5. Liberty Mutual Group • No. 1 sponsored auto and home insurance program in the country • $109.4 billion in consolidated assets and $31.1 billion in annual consolidated revenue as of 2009 • Ranked 71st on the Fortune 500 list of largest US corporations • 5th largest property and casualty insurer in the US • 9th largest writer of personal lines insurance in the US Fortune Magazine - May 4, 2009 Auto and Home Insurance for Alumni Associations

  6. Liberty Mutual Partnerships • More than 13,500 client relationships including corporations, associations, groups and credit unions • Currently partner with eight out of every 10 alumni associations that offer personal lines insurance programs • Client retention rate of 99% • More than 3.2 million affinity policies and over $3.8 billion in premium • Over 80% of all personal insurance new business comes from affinity groups Auto and Home Insurance for Alumni Associations

  7. Liberty Mutual’s Partnership Growth Auto and Home Insurance for Alumni Associations

  8. A Few Marquee Clients • University of Notre Dame Alumni Association • Alumni Association of the University of Michigan • Brown University Alumni Association • UCLA Alumni Association • Texas Exes (University of Texas) • The Ohio State University Alumni Association • SUNY Albany Alumni Association • Seton Hall University Alumni Association • Boston University Alumni Association • University of Tennessee Alumni Association • University of Virginia Alumni Association Auto and Home Insurance for Alumni Associations

  9. We offer Products that your Alumni Need • Auto, Home, Condominium, Renters • Personal Liability Protection • Valuable Possessions Protection • Watercraft • Motorcycles Alumni Receive a Multi-Policy Discount for Insuring Auto and Home !* * Discounts Vary By State Auto and Home Insurance for Alumni Associations

  10. Your Alumni Decide No matter how your alumni like to purchase their insurance, Liberty Mutual has a service solution to fit them. Auto and Home Insurance for Alumni Associations

  11. YourAlum'sExperience Call Center Mon – Fri, 7am-1:00amEST Sat, 7am-11:30pmEST Sun, 9am-10pm EST Alum wants a quote or Alum needs to make a change to their policy Local Office Call or go to 350+ local offices 1900 representatives Internet Obtain a quote or service your policy 7days a week, 24 hours a day Claims Personnel available 24 hours a day Alum needs to file a claim File using Internet 24 hours a day Auto and Home Insurance for Alumni Associations

  12. e-Service Features • Real-time auto insurance quotes • Real-time homeowner quotes • Access policies • Request changes to a policy • File and track a claim • View and pay your bill • Download safety information • Request proof of insurance • Locate a local office Auto and Home Insurance for Alumni Associations

  13. Value-Added Claims Service • Total Liberty Care – over 1,500 network repair facilities • 24-Hour Roadside Assistance • Optional Unlimited Rental Coverage • New Car Replacement • Contractor Referral Network – a guaranteed source for local, qualified, quality contractors • Personal Property Replacement Coverage • Lifetime Repair Guarantee Auto and Home Insurance for Alumni Associations

  14. The Liberty Mutual Difference Active Account Management • Designated Account Manager who will handle the design and execution of your communication plan • Best in class Direct Marketing Team with experienced direct marketing and analysis professionals • Quarterly account reviews • Targeted partnership and sponsorship opportunities • Conference tools Auto and Home Insurance for Alumni Associations

  15. Easy 3-Step Implementation Meet with your Account Manager to set up plans to drive initial awareness and enrollment. Build an ongoing communications program, adding new tools as desired to increase awareness. Review quarterly program results with your Account Manager to evaluate your program’s success and develop new ideas to keep members engaged. 1 2 3 Auto and Home Insurance for Associations

  16. Alumni Communications • Direct Mail • Co-branded client website • Customized URL links • Electronic Ads • E-mail announcements and reminders • Tele-enrollment meetings • Content for newsletters • Integrated at-home communications • On-site representation, if desired Direct Mail Newsletter AD Email Auto and Home Insurance for Alumni Associations

  17. Liberty Solutions Helping your alumni every step of the way with practical and useful information and tools. • Interactive safety quizzes • Videos • Discounts on Auto & Home related products • Monthly newsletter with personal loss prevention tips Auto and Home Insurance for Alumni Associations

  18. Liberty Mutual Renters Insurance Youcovered.com? is a dedicated website informing renters how to protect their possessions. • Risk assessment tools • Customized coverage options and discounts • Resources to prevent Identity Theft, Home Burglary, and Fire Auto and Home Insurance for Alumni Associations

  19. Additional Liberty Mutual Content-Rich Websites & Programs Auto and Home Insurance for Alumni Associations

  20. Your Evaluation Scorecard Auto and Home Insurance for Alumni Associations

  21. In Conclusion • Delight your alumni with valuable benefits • Save your alumni money with exclusive group savings • Save your alumni time with convenient payment and enrollment options, along with value-added services from an industry leader • A rewarding partnership for your alumni association • A dedicated Account Manager will work with you to develop and execute a marketing plan that best engages your alumni and fits with your goals Your alumni association benefits from program participation and member satisfaction! Auto and Home Insurance for Alumni Associations

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