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The Parameters of Knowledge Management. GSBA-581 Dr. Housel. The Parameters Of Knowledge Management. Knowledge is an ideational concept Seemingly important and unimportant thoughts. Proven as well as unproven ideas. Morally approved or widely held ideas. Rational and irrational elements.
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The Parameters of Knowledge Management GSBA-581 Dr. Housel
The Parameters Of Knowledge Management • Knowledge is an ideational concept • Seemingly important and unimportant thoughts. • Proven as well as unproven ideas. • Morally approved or widely held ideas. • Rational and irrational elements. • Tangible and intangible forms of ideas
The Parameters Of Knowledge Management • Illustrations • The idea-versus-thing dilemma. • The involvement of human mind. • The time-bound nature of knowledge.
Knowledge Can Be Born • Organizations crave knowledge spawners as much as living organisms crave reproductive opportunities and capabilities. • Knowledge spawners equip their organizations to change successfully. • Increasingly, the spawning of knowledge involves a partnership between human cognition and machine-based intelligence.
Knowledge Can Die • Reasons • Downsizing without provision of preserving and extending necessary intellectual capital. • When paradigm shifts occur, little intellectual effort is spent proving the past wrong. • From too little or too much exercise.
Knowledge Can Be Owned • A company’s “competitive advantage” often lies precisely in its privately held knowledge. • Truly advantageous knowledge has a way of “getting out” with devastating results. • Companies acquire proprietary knowledge and openly imitate it. • Companies have been unsuccessful to protect the privately held knowledge.
Knowledge-Immanent As Well As Extant • Not all knowledge worth managing in an organization is explicit and visible. • E.g. Of immanent knowledge is a brain surgeon’s expertise and capacity for action. • Immanent knowledge remains a challenging but crucially important aspect of knowledge management.
Knowledge Can Be Stored • The Big problem • How do we internalize knowledge again? • Lacking the accessibility, vast stores of knowledge can fall into chaotic and useless heaps. • Knowledge management is impossible apart from a system of organization that makes knowledge accessible and useful.
Knowledge Can Be Categorized • Label knowledge • Process knowledge • Skill knowledge • People knowledge
Conclusion • There is no single definition of knowledge, however we summarize it as follows: • A way of doing business that revolves around four processes: • Gathering • Organizing • Refining • Disseminating.