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AXLR8 Demo

AXLR8 Demo. Spectatix Event management System. System Benefits. Saves staff time Saves money £££ Provides Audit trail Record keeping & data store Performance reporting tools Compliance issues Provides “back up” to key personnel No infrastructure expenditure. Sales & Marketing.

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AXLR8 Demo

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  1. AXLR8 Demo Spectatix Event management System

  2. System Benefits • Saves staff time • Saves money £££ • Provides Audit trail • Record keeping & data store • Performance reporting tools • Compliance issues • Provides “back up” to key personnel • No infrastructure expenditure

  3. Sales & Marketing • CRM Contact and telesales • HTML Mailers – Newsletter, confirmations, scheduling, notifications. T’ware • Templates • Remote telesales (outsource) Bs • Callcentre • Searches and profiling • Quotations • Mail merge - table place names etc • Call reporting (who’s done what) • Planned calls report • Sales forecasts • Trigaware™ / autoresponders

  4. Event Management • Calendar; designate staff, allocation of resource • Publish events and details to website (addresses, contact No’s, pictures) T Bates • Client / Staff Portals linked to events Broadbase • Knowledge bank of event info (through portal) • Single or multiple event organisers A C • Single or multiple event locations • Online seat booking • Ticketing (concerts, sports, theatre, festivals) • Training class or session bookings

  5. Theatre

  6. Staff Management • View Staff allocated to Events (Broadbase demo info) • Staff profiling and cataloguing • Staff searches on attributes (Juggler, Blue eyes, HNC1) • Recruitment & Selection functionality • Staff Portal with past & present bookings, holidays, sickness • Payroll & Payslips • Expenses • Performance measurement and management tools (rankings, no shows etc) • Client portal reporting on performance or the event • Client relationship management CRM Broadbase

  7. Staff Management

  8. Staff Recruitment An online application form will gather necessary information • Personal details, Work history, NI / Passport Number • Physical characteristics, Health • Qualifications, Education, Skills • References and background • CRB, and other “hygiene” factors • Etc Upload images: Photo, CV, Driving Licence etc Automated emails/txt : Applicant rejection / interview, Staff updates, event notices, warning of visa expiry

  9. Staff Recruitment The system automates the administrative tasks of recruitment, freeing up time for people and team communications. Allows rapid filtering of applicants, captures staff details and captures acceptance of employment terms. Also records all applications for compliance and litigation issues.

  10. Website Integration • Website data exchange – enter into CRM, upload onto website (Actors centre) pricing, pictures • Portals – Client, Staff & Supplier (transaction history, data share, job info etc) • Room availability and booking • Resource Booking (Tent, Tool, Car, etc) • Control over public and private information

  11. Financial • Invoicing • Publish live pricing to website • Online payment capture • Cash reconciliation • Subscriptions donations & memberships • Payroll, payslips & expenses • Integration to Accounts packages • Sales Forecasts • Job budgeting • Job profitability • Asset / Resource Tracking

  12. Job Tracking • Job status (in progress, completed) • Tasks within jobs (delegation) • Handles simple tasks or complex projects • Quotes • Events schedule (what’s booked) • Supplier/engineer/consultant portals • Client portals • Costs estimates and budgets • Timescales and deadlines

  13. Client project example

  14. Knowledge Management • Document store for files, letters, pictures designs, videos, etc. • Project library • Company standard documentation & Templates • Contracts & Briefs • Message boards & Forums • Intranet and extranet • Email archive • Search

  15. Email archiving • Automatic archiving of parallel emails • Accessible immediately • Automatically stored and searchable • by contact • By company • By employee • By job, etc

  16. Case Studies • Tristan Bates Theatre • Actors Centre • Broadbase UK • Bovingdons • Opulent Opals • Floorplanz • Royvon • Adax • Biddles • Seekers • Quay Marinas • LB Tower Hamlets/Horsham DC/Leicestershire CC/etc.

  17. Tristan Bates Theatre

  18. Actors Centre

  19. Broadbase UK

  20. Broadbase UK

  21. Bovingdons

  22. Opulent Opals

  23. Floorplanz • Services to Estate Agents • Cyclical market recent down cycle (90%) • Service diversification strategy • Automation to save staff costs • Client Portal • saves hundreds of calls and staff hours • Cross selling services • Trigaware™ autoresponders • Operator Portal • Essential economy and control

  24. Floorplanz • See job progress • Order new work • Search old jobs • Automatic unique job numbers • Drill down for more detail • Cross sells new services • News • Account reports

  25. Royvon

  26. MPG Biddles

  27. Seekers

  28. LB Tower HamletsHorsham DC

  29. Leicestershire County Council • Trigaware™ Autoresponders • Customised for your organisation • Personalised to the recipient • Provide details of the specific activity / request

  30. Trigaware™ • Sends automated emails and alerts • “Thanks for your claim number 432111…” • Alerts & warnings when deadlines and SLA’s are missed. • Confirmations of progress stages reached: “Your claim for £100 has now been reviewed and….”

  31. Trigaware™ Trigaware™ looks for problems or just automates tedious correspondence. Trigaware™ alerts the relevant people: • Customer/investor/introducer/dealers kept informed of job progress • Management/Internal quality level warnings • Saying “Thanks” or “Congratulations” • Outlying data • Registering receipt of an order, enquiry, etc. Trigaware™ takes account of media preferences: • email most common SMS (text messages) are growing in popularity

  32. Trigaware™ Examples • Customer/investor/introducer/dealer • Your job is ready for collection at our ABC depot… • You are booked on the XYZ course at 09:30 on 21st June. Please find attached your joining instructions. • Thank you for your order. Our engineer will …. • Your account is overdue…… • You enquired about our training a few days ago and we sent you a CD to illustrate our methods. Did you find it useful?.... • We await your electrical report so that we can close our file on this. • You have five more days to respond to this request but it is still at the “collection” status. Please could you let me know if there is a problem. • Management/Internal • Job 3456 is two hours from deadline. Please expedite and call the client to manage expectations if you feel it is going to … • A new order has come in from…. • XYZ has 3 people booked on it with 2 days to go. Break even is 8. • New Job Instruction: Please would you perform an asbestos inspection on Unit 33, broadwick Ind.Est..…... The contact is Mrs…. • I have not received your expenses from • You have three outstanding support calls in your section which have not been allocated to a consultant.

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