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Rebooting w RBA. Results-Based Accountability Outcome-Based Accountability (OBA) AKA : “Reflection-Based Action”. A Brief Orientation by Mark Friedman of The Fiscal Policy Studies Institute (Slightly adapted in light of local context). Rebooting w RBA. A disciplined way of
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Rebooting w RBA Results-Based Accountability Outcome-Based Accountability (OBA) AKA: “Reflection-Based Action” A Brief Orientation by Mark Friedman of The Fiscal Policy Studies Institute (Slightly adapted in light of local context)
Rebooting w RBA A disciplined way of thinking and taking action together to improve the quality of life in communities & to improve performance
Rebooting w RBA SIMPLE COMMON SENSE PLAIN LANGUAGE MINIMUM PAPER USEFUL
Population Accountabilityabout the well-being ofWHOLE COMMUNITIES For Neighborhoods – Cities – Counties – States -- Nations Performance Accountabilityabout the well-being ofPARTICIPANT GROUPS For Neighbor-Groups – Associations -- Programs – Agencies Community-Building Networks – Service Systems RBA is made up of two parts: Rebooting w RBA
Rebooting w RBA An aspect of well-being (quality of life) for children, adults, families or communities. Population A measure which helps quantify extent to which a quality of life is present. A measure of how well an intentional effort (e.g. neighbor-group, association, service, program, agency or service system) is working.Three types: Performance Children born healthy, children ready for school, safe communities, clean envrionment, prosperous economy Rate of low-birthweight babies, percent of children ready at K entry, crime rate, air quality index, unemployment rate 1. How much did we do? 2. How well did we do it? 3. Is anyone better off? = Participant Results
Population Performance Customer result = Ends Service delivery = Means From Ends to Means From Talk to Action RESULT or OUTCOME ENDS INDICATOR PERFORMANCEMEASURE MEANS
Rebooting w RBA POPULATIONACCOUNTABILITY For Whole Populationsin a Geographic Area
SARASOTA COUNTY Past community report cards reflect that we want to be acommunity characterized by high levels of: ●Health ● Social Well-being ● Learning ● Civic Engagement ● Cultural & Recreational Involvement ● Economic Vitality ● Environmental Well-Being ● (Transportation Effectiveness)
Central-Cocoanut Neighborhood We want to be a neighborhood where everyone is: ●Happy ● Healthy ● Loved & Loving ● Learning ● Contributing
REPORT CARDS Georgia Santa Cruz, CA Dayton, OH Lehigh Valley, PA
Neighborhood City Country Portsmouth, UK New Zealand Kruidenbuurt Tilburg, Netherlands
An Everyday Example: A Leaking Roof(Results thinking in everyday life) ? Fixed Experience Inches of WaterBASELINE Not OK Measure Turning the Curve Story behind the baseline (causes) Partners What Works Action Plan #2 Action Plan
7 Population Accountability Questions • What are the qualities of life that children, adults, and families in our community want? • What would these qualities look like if we could see them? • How can we measure these qualities? • How are we doing on the most important of these qualities? • Who are the partners who have a role to play in doing better? • What works to do better, including low-cost and no-cost ideas? • What do we propose to do?
Rebooting w RBA How Population &Performance AccountabilityFIT TOGETHER
THE LINKAGE Between POPULATION and PERFORMANCE POPULATION ACCOUNTABILITY Healthy BirthsRate of low birth-weight babiesStable FamiliesRate of child abuse and neglectChildren Ready for SchoolPercent fully ready per K-entry assessment PERFORMANCE ACCOUNTABILITY Child Welfare Program POPULATIONRESULTS Contributionrelationship Alignmentof measures Child Welfare Program # ofinvestigationscompleted % initiatedwithin 24 hrsof report Appropriateresponsibility # repeatAbuse/Neglect % repeatAbuse/Neglect CUSTOMERRESULTS
Rebooting w RBA THE BIG QUESTIONS • What are the qualities of life that children, adults, and families in our community want? • What would these qualities look like if we could see them? • How can we measure these qualities?