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NLI FORUM JULY 2013 RADICAL TRANSPARENCY. Colleen Lightbody and Mary-Joe Emde. What is NeuroLeadership.
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NLI FORUM JULY 2013 RADICAL TRANSPARENCY Colleen Lightbody and Mary-Joe Emde
What is NeuroLeadership Neuroleadership is the term coined in 2006 by Dr David Rock. It defines the field of study and exploration that involves looking at leadership development and human performance improvement through the lens of understanding how the brain works. Type tagline here
What is the purpose of this field? The purpose of the Neuroleadership movement is to help organizations of all types fulfill their potential through better understanding how the human brain functions, at an individual, team and systemic level.. Type tagline here
2012 Summit –Leadership and the Collective Day 1 – Can radical transparency drive business results – Dan Radecki / Ryan Smith / Mark Effron Quick exercise Type tagline here
Can Radical Transparency Drive Business Results? Transparency: No Clear definition/research Search on Psych Net and Academy of Management (Big databases) Management: 2,598 Leadership: 893 Transparency: 3 (Bridgewater associates and HCL Technologies) People leaning towards it and we need more examples Type tagline here
QUALTRICS • Ryan Smith • Private research software firm • FAST GROWING – 20% workforce new in last 90 days • “We hire people to think and execute” – we can only control their environment not them • Therefore Transparency • Short term focus Type tagline here
THREE KEY AREAS • FOCUS (where are companies focusing) • ENGAGEMENT • GROWING TALENT Type tagline here
ODO (Internal system) • Each employee has Quarterly objectives and results in detail including revenue and satisfaction targets; • Weekly snippets of each individual's goals for the week; • Shared info • Silent employees noticed • Up to the minute performance reviews, ratings, and bonus structures; • Noted successes and failures, with notes for everyone to learn from; • Career history at Qualtrics • Meeting notes from all meetings • Office security camera footage Sharing and Matching Organisational Objectives with Personal Objectives Type tagline here
- Distractions Type tagline here - Conflicting goals
Reflexive vs. Reflective Systems Type tagline here Lieberman (2007) Ann Rev Psych
Reflexive vs. Reflective Systems Type tagline here Lieberman (2007) Ann Rev Psych
Anterior Cingulate Cortex (ACC) detects errors • The ACC is important for detecting discrepancies between the expected (or desired) state and the actual state. • It’s like an alarm system, monitoring the environment for “errors” in expectation. • Adaptive in the right dose, if the error detection circuitry fires too often it brings on a state of anxiety. 14
WOULD YOU PASS THE UNICYCLING CLOWN TEST
THREE KEY AREAS • FOCUS • ENGAGEMENT (How do you get engagement quickly into our objectives) • GROWING TALENT Type tagline here
Certainty • Without certainty, prediction would be very difficult • Brain craves certainty in order to minimize energy constraints on the PFC • Certainty is rewarding and linked to dopamine release • Uncertainty is perceived as a threat and inhibits dopamine release Type tagline here
Amygdala & Insula Respond to Uncertainty Amygdala Mid-Insula Type tagline here Sarinopoulos et al. (2010) Cerebral Cortex
Autonomy • Even just the slightest feeling • of autonomy can substantially change • our brain’s perception of an event • Autonomy and certainty are • closely associated • More autonomy can alleviate • the stress response • Gallup research – autonomy Type tagline here
Autonomy & Pain Relief Type tagline here
THREE KEY AREAS • FOCUS • ENGAGEMENT • GROWING TALENT (How to move away from the political process) Type tagline here
Some key brain regions Ventrolateral Prefrontal Cortex (VLPFC) Anterior Insula Ventral Striatum
Radical Transparency • What do you think? • Applications? Eg Sport Teams, Families, Classroom • Personal Transparency Type tagline here
NLI FORUM Aug 2013 RADICAL TRANSPARENCY Colleen Lightbody and Mary-Joe Emde