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Joint ICPM/Netspar Discussion Forum Maastricht University

Joint ICPM/Netspar Discussion Forum Maastricht University. The Pension Delivery Organization of Tomorrow: Theory and Practice. Claude Lamoureux (Canada) A Canadian ‘High Performance’ Model 1:30 pm, Tuesday, October 30, 2007. January 1991 – Results for Total Sample. Total Sample (191).

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Joint ICPM/Netspar Discussion Forum Maastricht University

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  1. Joint ICPM/Netspar Discussion ForumMaastricht University The Pension Delivery Organization of Tomorrow: Theory and Practice Claude Lamoureux (Canada) A Canadian ‘High Performance’ Model 1:30 pm, Tuesday, October 30, 2007

  2. January 1991 – Results for Total Sample Total Sample (191)

  3. January 1991 – Results for Total Sample Total Sample (191)

  4. Our Vision Outstanding Service Today… Retirement Security Tomorrow

  5. Our Values • Providing outstanding service to our members • Openness and honesty in all communications • Conducting our business with uncompromising integrity • Our people are our most valuable resource • Talent lies with the individual, success lies with the team

  6. Overall, OTPP continues to score highly in most areas. On average, Service Climate, Openness, Direct Supervision and Recognition are rated particularly highly

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