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Enablers for Sustainable Manufacturing & Global Quality Levels

Explore the evolution of quality journey in the Indian manufacturing industry, emphasizing the shift towards sustainable practices and global quality standards. Discover the enablers and determinants of profitable growth, along with recommended agendas for policy and industry development.

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Enablers for Sustainable Manufacturing & Global Quality Levels

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  1. Enablers forSustainable Manufacturing & Global Quality Levels Rahul Bharti GM (Corporate & Govt. Affairs), Maruti Suzuki (I) Ltd. Co-Chair (International) Society of Indian Automobile Manufacturers

  2. Quality Thirty years ago…. A topic of conversations a tool of company image ….. and an expense but not mainstream business strategy

  3. Genesis of Maruti Through an Act of parliament. With stated objectives: • Develop a fuel efficient, maneuverable, affordable people’s car • Through this venture, modernize Indian manufacturing • Govt. mandated phased manufacturing programme - PMP • Vendor development • 120 foreign technology collaborations • No easy solutions - Journey of learning

  4. Quality journey Indian component industry today: • $ 40bn industry • Indian MNCs • 12 Deming awards • 3 JIPM awards Share of value add • SMEs are the backbone of the • Indian manufacturing industry

  5. Quality journey: Customer satisfaction J.D. Power study

  6. Need to do more… • Improve quality levels • Upgrade smaller & tier-2 suppliers • Build Scalability through robust Quality systems

  7. Enablers for quality at the organization level • Willingness to equity • dilution • Profitability • Access to • Capital • Quality • people • Top level • commitment & culture • Investment • in • technology • Investment in capability building • Investment in superior equipment • CEO’s • mindset • Financial • capability

  8. Determinants of profitable growth • Affordability • Taxation • Policy • & Procedural • hassles • SMEs • Economies of • scale • Infrastructure • constraints • Energy deficit

  9. MINIMAL ENABLERS for MAXIMUM IMPACT AGENDA FOR POLICY • Trade Policy to encourage investments not imports • Allow Indian SMEs to pick up global economies of scale, which will make them globally competitive • Give market access only against investment commitment in India • Keep hi value-add products like cars out of EU FTA as they have a huge multiplier effect for economy, employment and capability AGENDA FOR INDUSTRY • Take ownership for upgrading ITI’s in the country • Recommend curriculum changes to include Quality As a Way of Life - subject in Engineering /Science /Management education • Set voluntary standards and keep raising the bar for performance, quality and customer satisfaction.

  10. THANK YOU God, give me the serenity to change the things I can, the courage to accept the things I cannot and the wisdom to know the difference…

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