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Function Statement. QC&A Department. VQA/IQC. IPQC. OQC. QE. Incoming inspection Vendor survey Vendor evaluation Vendor surveillance. Calibration Reliability test Life test Vibration test Dropping test Quality system audit. Final inspection Line audit
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Function Statement QC&A Department VQA/IQC IPQC OQC QE • Incoming • inspection • Vendor survey • Vendor • evaluation • Vendor • surveillance • Calibration • Reliability • test • Life test • Vibration test • Dropping test • Quality system audit • Final • inspection • Line audit • Ongoing reliability test • Outgoing quality control • First article • inspection • Roving • inspection • Tollgate • inspection
Self-inspection Producting Each Station Working According to SOP 100% In line Functional Check Quality Control Flow Chart Incoming material I Q C Stocks SORTING IPQC Sampling inspection Reject area NG F Q C OK Products Warehouse Check OQC Shipping Out
Sales NO Sales Q A Responsibility Dept. Responsibility Dept. Q A Sales Feedback Flow Chart for Customer Complaint Customer complaint Preliminary analysis Inform customer Decide the responsibility YES Describe the root cause Permanent Check / Action plan NG Verification of effectiveness OK Reply customer NG Customer confirm OK Standardize and finish