Principles

1. 5S Kaizen Blitz Methodology Principles SUSTAIN STANDARDIZE STABILIZE PLAN SORT SHINE Plan – Plan the project and create agenda, determine resource requirements, define scope and objectives.Fill in “charter” such as the POWER Charter template. Standardize – Standardize the processes and procedures so that process owners can operate effectively. Use visual SOPs (standard operating procedures) to demonstrate step by step what to do. Standardize the thinking and share the ideas to others (yokoten). Shine – Clean up and shine up the entire area to ensure safety is priority one. Get rid of all items that are no longer needed under the new visual system. Sort – Sort through materials and items, and determine what are really needed and what can be stored, thrown away, or sold. Designate red tag areas to temporarily store unnecessary items (or use red tags if too big to move). Auction off items. Bring back only what is really required. Stabilize– Set in order various items used. Organize materials and tools so that they can be accessed easily. Use visual tools and methods. Create agenda and basic plan Do a comprehensive cleaning. Sustain – Deliver final summary and recommendations to sustain 5S for the long term. Calculate the square footage saved through 5S. Estimate the time and cost saved through improved flow (due to less physical movement of people and materials). Provide clear 5S strategy for the future. REPORT OUT: Report out the results to the Process owners and Sponsors. Mark unwanted items as red tag materials or move to red tag area. Designate items as: Make it easy to find materials and tools Determine which areas to 5S and required resources Shine is everyone’s business Needed for sure Use clearly marked bins and containers to organize. Mark lines on the floor as appropriate. Maybe, not sure Don’t need for sure Auction off red and yellow items, and keep blue items Calculate current square footage and take “before” photos Ensure that process owners are involved. Take “after” photos.

2. Presentation Skills

3. Typical mistakes and “no no’s” Coins in the pocket Ums and Humms Oops Not looking at the audience Not engaging the audience Reading presentations Too fast or too slow

4. Presentation Stages Preparation Presentation Clarify objectives and key messages (outline) Engage the audience through discussion & ice crackers Develop content & customize to audience Supplement with simulations or videos Practice & “try” in front of a real audience Deliver the content & methodology Ice breaker & ice crackers Kick off & Introduction Prepare 2 to 3 weeks in advance, then continue refining up to a few days before the actual session Focus on engaging the audience through interactive discussions, delivery, and facilitation

5. Repeat this cycle over and over again Effective Methodology for Delivery • Make it fun • Break the mood • Grab attention • Link it to the actual topic Encourage Understanding through class discussions Use ice crackers (games, videos) Present the facts and methodology Deliver simulations or demos Kickoff • Hands-on activities • Learn by doing • “Open eyes” • Prove the theory • Bounce ideas • Share thoughts • Clarify points • Make it stick • “Serious stuff” • Facts and info • Teach the tools • Get the messages across

6. How to deal with common challenges • Keep from Fidgeting • Hold something in your hand • Avoid using pens with “click” • Physical movement • Move around the room • Eye contact – scan all participants • Handling Q & A: • Staying in scope, parking, noting for follow-up • Addressing disruptive behavior • Ask questions – purposely engage that person • Bring focus back to scope of material and time available • Silence (if someone is talking) • Technical difficulties • Always have hard copy of your presentation • Photocopy and distribute if necessary • If something goes wrong, get people to break up into groups for discussion • You can always deliver great presentations without the actual powerpoint slides

7. Brain Methodology Do this at least 3 times Cubed Break Review Analyze Improve Normalize Normalize the changes through validation and by sustaining the culture of lean Break down the issues (go see in gemba), clarify the objectives and map out the value stream Review the value stream and understand the process, issues and timelines Improve the process by prioritizing and focusing on key solutions Analyze the information, data, value stream, and issues with process owners & perform root cause

8. BRAIN3 Report by ___________ Date: _______________ Company: _______________ Break down the process – what is the problem? • Describe the key issues, problems • Describe the key objectives • Describe the basic background Review the process – what is the value stream? • Describe the value stream and the overall flow • Describe the specific stream and data reviewed • Describe where the value is to the customer Analyze the process – what is the root cause? • Describe the analysis performed • Describe the root causes • Describe both tangible and intangible problems Improve the process – what is the solution? • Describe the solutions and ideas • Describe how they were developed • Describe the priority of the solutions Normalize the process – How do you sustain it? • Describe the solutions and ideas • Describe how they were developed • Describe the priority of the solutions