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Secure Delivery of CJI to Smartphones and Tablets

Secure Delivery of CJI to Smartphones and Tablets. s olutions brought to you by California Justice Information Services Division - Departmental Technology Services Bureau. (916) 227-CAJM (2256) justicemobile@doj.ca.gov. Tim Whitfield Senior Technical Engineer JusticeMobile Projects.

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Secure Delivery of CJI to Smartphones and Tablets

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  1. Secure Delivery of CJI to Smartphones and Tablets solutions brought to you by California Justice Information Services Division - Departmental Technology Services Bureau

  2. (916) 227-CAJM (2256)justicemobile@doj.ca.gov Tim Whitfield Senior Technical Engineer JusticeMobile Projects Howard Ballin Project Administrator JusticeMobile Projects

  3. Background Information

  4. CLETS • DOJ’s “California Law Enforcement Telecommunication System” high speed data network • Established by legislation in 1965 • Put in service in1970 • Replaced California’s Teletype System estb. 1931 • LEAWEB estb. 2001 • “JusticeMobile” estb. 2013 – mobile optimized LEAWEB

  5. DOJ Information TechnologyScope and Scale • Mission Critical Services • Information services to more than 800 law enforcement and public safety agencies • Systems searched more than 1.5 million times per day • Availability exceeds 99.999%

  6. Scope and Scale (cont.) • Big Data • CA DOJ houses the 2nd largest criminal justice data warehouse in the US • Biometric information on more than 20 million individuals

  7. DOJ’s Solution Philosophy • Provide secure and reliable, realtime access to CJI information • Anytime, Anywhere, from Any Device

  8. DOJ Mobility

  9. “I want us to ask ourselves every day, how we are using technology to make a real difference in people’s lives.” -President Barack Obama

  10. “JusticeMobileis a quantum leap forward for public and peace officer safety, and it demonstrates our commitment to facilitating the adoption of new technology by law enforcement” -Attorney General Kamala Harris

  11. Proliferation of Mobile Devices

  12. IT’s Mobile Banking problem… • Safe enough to manage entire banking and investment portfolio from my smart phone • Mobile Apps developed for health care. • Acceptable and widely used, comply with strict HIPAA requirements • Less targeted attacks on mobile devices vs traditional computers IT must find the right balance between security and business needs

  13. Challenges of Mobility • Security – device and data • Policy and Compliance • Lack of available resources • Rapid rate of change

  14. Security • Lost or Stolen devices • Compromised devices • Data Leakage Prevention • Cloud Services • User interrogation • Data at rest (on the device) • Data in motion (to and from the device) • and more

  15. Policy & Compliance • Policy is behind technology • Compliance itself is challenging • CJIS Security Policy (CSP) written for desktops and laptops • CLETS Policies, Procedures and Practices based on CSP.

  16. Resources • Limited Funding • IT Project Cycles • Lack of Infrastructure • Lack of Smart devices with connectivity

  17. Rapid rate of change • Technology always evolving • Staff and software must adapt • Change in IT is exponential • Moore’s Law

  18. DOJ’s Newest IT Solutionsto overcome challenges • JusticeMobile Platform • CA DOJ Mobile Application • JusticeMobile: Provides mobile access via “Smart Devices” to CLETS • SmartJustice: Provides desktop and mobile access to Profile Data • CalPhoto: DMV Photos/Bookings • JusticeMDM: DOJ’s low cost hosted Mobile Device Management system

  19. JusticeMobile Secures and/or provides access to criminal justice data in the field from a mobile device

  20. JusticeMobile Story • California DOJ Agents • No access to CJIS data in the field • Dispatch only or partner with another agency • First Attempt • Laptops – not bolted down • Security requirements made the devices not useful

  21. JusticeMobile Story (cont.) • CJIS Mobile Device Appendix • Published December of 2012 • Clear guidelines for compliance with CJIS Policy • Concept of limited function OS – iOS, Android, Windows Mobile • Second Attempt • Apple iPads • Mobilizing existing tools • CalPhoto • DMV Info • LEAWeb • DOJ’s Messaging Switch Client

  22. Modern Effort JusticeMobile and Smart Device Technology • DOJ Bureau of Firearms (BOF) first weekend deployed • 4 felony arrests otherwise not occurred • 300% increase in agent productivity • Using Armed and Prohibited Persons, DMV, etc. • San Francisco Police Department; 1650 devices currently; 700 more devices waiting to be deployed. • San Francisco PD users • Identify subjects in the field through CalPhoto • Use mobile device’s camera to take crime scene photos • Conduct report writing in the field • Supervisors approve reports in the field

  23. Benefits of DOJ MobilityWhat JusticeMobile and JusticeMDM can do for you • Special Ops • Mounted • Bicycles • Watercraft • Aircraft • Tactical and officer safety – information in the field • Investigators in the field • Motors

  24. DOJ’s JusticeMobile Development • JusticeMobile App • DOJ developed Messaging Switch Client system • Formatted for mobile • Native App

  25. DOJ Mobility Services • Multi-Tier Solution • Application: Justice Mobile (LEAWeb) • Security Solution: JusticeMDM • Full service (VPN and Advanced Auth) • Open to multiple Smartphone and Tablet Platforms (iOS, Android, Windows)

  26. CJIS Requirements for Mobile Devices • FIPS 140-2 certified data encryption – in motion and at rest • Advanced authentication to log into VPN tunnel • Mobile Device Management (MDM) software • Ability to remotely “wipe” a device if lost or stolen • Policies to prevent data leakage (no screenshots, Siri, etc.) • No CORI data stored on the phone

  27. Mobile Device Management (MDM) • May be agency selected - or - • DOJ’s hosted solution offering • “JusticeMDM”

  28. HIGH LEVEL OVERVIEW

  29. JusticeMDM • Highly Available • Hosted in DOJ’s Data Centers • Preconfigured with minimum policy set to meet requirements

  30. JusticeMDM(cont.) • Partitioned by agency • Multitenant Environment • Full administrator access for the agency • Roll based access controls for agency admins • Directory Integration

  31. JusticeMDM Benefits • Quick and Easy Setup • Compelling Price Points • Administrator Support

  32. JusticeMDM Support • Agency Tier One/Tier Two support • For end users • Escalation straight to vendor or via DOJ’s Mobility Team

  33. JusticeMobile Team Contact Information Contact the JusticeMobile Team at: E-mail: JusticeMobile@doj.ca.gov (916) 227-CAJM (2256) JusticeMobile webinars are hosted biweekly on Thursdays Further Information and forms available on CLEW at http://clew.doj.ca.gov https://oag.ca.gov/news/press-releases/attorney-general-kamala-d-harris-launches-justicemobile-app

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