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Establishing Nurturing, Good Committee Work. …or How to Avoid “Death by Meeting” Jann Marks, RN, MBA, NEA-BC. Objective: We’ve Got To Start Meeting Like This…. Members Committee charter Agenda Team building/development Resources. Member Selection. 50% management / 50% staff
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Establishing Nurturing, Good Committee Work …or How to Avoid “Death by Meeting” Jann Marks, RN, MBA, NEA-BC
Objective:We’ve Got To Start Meeting Like This… • Members • Committee charter • Agenda • Team building/development • Resources
Member Selection • 50% management / 50% staff • How do you select a high performing team? • Volunteers? • Speak up or silent? • From every area with inpatients? • Level of care reps? • Ensure representative sample across svc lines
Structure: Adopt Committee Charter • Committee name • Nursing Care Committee • Committee membership • 50/50 • Objectives, Tasks and Accountabilities • HB 346 • Schedule of meetings • At least annually • Record keeping / minutes / decisions made • Attendance & participation expectations • Expected outcomes & timeline
The “Accountability Agenda” • Right people at right time • Know topics in advance • Know when agenda will get to each subject • Everyone gets a chance to be heard • Actions & Accountabilities…Who Does What by When
Nursing Care Committee Agenda Date & Time: 11/7/08 9-10:30 AM Place: Classroom 1 Attendees: Objective of the Meeting: Develop a house-wide staffing plan
Team Building & Development • Forming, norming, storming, performing…mourning • Group norms • Ground rules • Decision-making standards • Cultural norms
The Path To High-Performance TeamsBruce Tuckman - 1965 • Forming • Storming • Norming • Performing • Mourning (Adjourning)
Team “Rules of the Road”… • Group Norms • Guide team member behavior • Ground Rules • Guidelines for participation • Goal: open, respectful dialogue • Decision-Making Standards
Cultural Norms • Shared leadership – participative management • Interest based decision making • Collaboration • Consensus building
Participative Management • Open form of management • Employees: strong decision-making role • Managers seek strong cooperative relationships
Interest-based Decision MakingPrinciples & Assumptions • Issues not personalities • Interests not positions • Create options to satisfy mutual and separate interests • Principled bargaining enhances relationships • Mutual gains are possible • Open discussion expands mutual interests/options
Collaboration • A process of participation through which people, groups and organizations work together to achieve desired results. • Team members: • Contribute • Take Responsibility • Value Other’s Viewpoints
Consensus Building • Everyone plays a role in group decision making • Compromise may be needed • Merriam-Webster dictionary definition: • a : general agreement • b : the judgment arrived at by most or all of those concerned • group solidarity in sentiment and belief
Defining resources needed to support group work • Secretarial support * Meeting planning & communication * Document development * Minutes & Action Plans • Accessibility to needed data & reports * Data driven/evidence based decision-making * Using data to evaluate staffing effectiveness • Communication support