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Oracle Sales Cloud How to Tailor a Simple and Efficient Mobile User Experience. Jeremy Ashley, Vice President Oracle Applications User Experience Killian Evers, Senior Director Sales Cloud User Experience October 2014. Agenda. Oracle Applications Cloud: User Experience Design Strategy
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Oracle Sales CloudHow to Tailor a Simple and EfficientMobile User Experience Jeremy Ashley, Vice President Oracle Applications User Experience Killian Evers, Senior Director Sales Cloud User Experience October 2014
Agenda Oracle Applications Cloud: User Experience Design Strategy Oracle Applications User Experience Methods Driving the User Experience Forward Demos: User Experience Highlights Across Releases 1 2 3 4
Oracle User Experience Strategy Mobility Take advantage of UIs that are optimized for wherever and however you work. • Extensibility • Customize and extend the user experience to best map to your company’s identity and fit your business processes. Simplicity Easily access essential information and actions to support your work. • 6
User Interface vs. User Experience User Interface The look and feel of an application, including the layout and interaction model. User Experience The complete experience for a user around accomplishing a task, including across traditional applications boundaries. • 7
Building the Oracle Applications User Experience Observe & Understand Design Measure • USERS • BUSINESS • PROCESSES • TECHNOLOGY • OBSERVE • USERS • UNDERSTAND • VISUALIZE • PROTOTYPE • CODE • 8
Extending and Customizing User Experience What we do 2 Create library of UX design patterns, or developer buildings blocks, and similar page templates 1 Identify tasks, templates, and best practices • VIEW • EDIT 3 Provide tools and templates for you to easily extend the Oracle user experience • SEARCH • ATTACH • CREATE What you do 1 Define your intent 2 Choose your workflow and browse available UX design patterns and page templates 3 Make easy additions to customize or extend • 9
Inspiration for Innovation in the Oracle UX Industry Innovators Media • 11
Today's Innovation Trends Connected Devices Interactions • Ubiquitous computing • Any device, any location • Intelligent context • Multiple form factors • Convenient • Consumer acceptance • Generational change in device usage • What matters most • Small, quick, casual interactions • Multimodal input • 12
Mobility: How We Go Through Our Day 1 2 3 4 5 6 BEFORE WORK TRAVELING WALKING AT WORK TRAVELING END OF THE DAY • 13
Consistency: Beyond the Visual Infolet Flow Omnibox Capture • 15
Elements of Context in Your Data YOU WHERE HOW • 16
Extended Screen: Looking Forward Across Devices Dongle • 19
Design Philosophy Guides Oracle User Experience Glance Scan Commit • 20
Oracle’s Modern Sales User Experience … • Increases user adoption • Provides solutions to support mobile lifestyles • Introduces smarter analytics Enables you to easily do your job – when you need to, wherever you are.
Increasing user adoption through the simplicity of design DEMO
What Did You Just See? Increase user adoption Oracle Sales Cloud has simplified data entry while mitigating duplicate data. So you can increase user adoption through the simplicity of design. • Sales reps do not want to waste time laboriously entering data. • It is frustrating to enter data only to find that it already exists in the system. • If your users can’t easily enter data, they won’t. • 24
Providing solutions to support mobile lifestyles because this is how you work DEMO
What Did You Just See? Providing solutions to support mobile lifestyles Sales professionals live life on the go. You do not want to waste time or stop your day to update information. You need software that understands your busy life. You need a mobile experience that can keep up with you. Oracle Sales Cloud has introduced mobile cloud applications that keep your business moving forward because they keep up with your daily life. • 26
Introducing smarter analytics to enable quick but thorough decision-making LOOKING FORWARD DEMO
What Did You Just See? Introducing smarter analytics Data lists are cumbersome and take time to analyze. You need to determine the next step quickly, but make sure you understand all of the details. Analytic data, when done well, is easy to interpret. Oracle Sales Cloud blends the power of smart analytics with robust data, driving the user to the next appropriate action and enabling quick but thorough decision-making. • 28
User Experience Sessions at Oracle OpenWorld 2014 Monday, Sept. 29 − Thursday, Oct. 2, 2014 Oracle Applications Cloud User Experiences: Trends, Tailoring, and Strategy • Jeremy Ashley, Jatin Thaker, Anthony Lai Session ID: CON7198 2:45 - 3:30 p.m. 9/29/2014 Learn How to Create Your Own Java and Internet of Things Workshop • Anthony Lai Session ID: CON7056 4 - 5 p.m.9/29/2014 Oracle HCM Cloud User Experiences: Trends, Tailoring, and Strategy • Jeremy Ashley, Aylin Uysal Session ID: CON8156 12 - 12:45 p.m. 9/30/2014 Oracle Sales Cloud: How to Tailor a Simple and Efficient Mobile User Experience • Jeremy Ashley, Killian Evers Session ID: CON7172 4:30 - 5:15 p.m. 10/1/2014 Oracle Applications Cloud: First-Time User Experience • Laurie Pattison, Juliette Fleming Session ID: CON7972 12 - 12:45 p.m. 10/2/2014 Using Apple iBeacons to Deliver Context-Aware Social Data • Anthony Lai Session ID: CON8918 3:15 - 4 p.m. 10/2/2014
Exclusive Usability Lab Tours at Oracle HQ Thursday, Oct. 2, and Friday, Oct. 3, 2014 • See firsthand how Oracle tests application designs using various tools and innovative technology. • Open to OpenWorld 2014 attendees; more than 150 visitors last year. • Details: • Where: Oracle Headquarters Building 200, Redwood City, CA • Round-trip transportation SF-HQ-SF • Advance sign-up is required for this event. • To sign up, contact Jeannette.Chadwick@Oracle.com.
Learn More Online • Oracle.com/UsableApps • Blogs.Oracle.com/VoX • Blogs.Oracle.com/UsableApps • YouTube: oracleusableapps • UsableApps on Facebook • Twitter: @UsableApps • Usable Apps on LinkedIn
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