Analysis of Various Processes used while working with groups and individuals

2. Group are very important for achieving the targets and desired goals easily. Every individual possess different set of skills which others may not possess. When a group is formed then individuals with different set of skills and knowledge work together to achieve common goals (Elwyn, Greenhalgh and MacFarlane, 2001). Present report would help in identifying different ways through which group can be formed. Further, it covers the critical analysis of appropriate communication skills, ethical and power issues which are involved in anti-oppressive group work. Lastly, it also includes personal and professional skills which are required for engaging activities within group. • • • • • •

3. There are many theories which are involved in group working. These theories are very helpful in bringing together effective individuals who would be able to work effectively in achieving the desired goals and objectives. Following are the three theories on group working ❖ Tuckman's theory: ❖ Punctuated equilibrium model: ❖ Balance Theory:

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5. Forming: Storming: Norming: Performing:     In accordance with the case, the main aim of forming this group was to understand Richard so that better care could be provided. When team member get to know Richard more closely, then would able to provide proper care individually. At that point of time there would be no need of forming group in case of Richard.

7. First meeting: Performance Time: Transition:     In accordance with the case, the main aim of formation of group is to understand Richard and provide him with proper care. In this context, it is very important to know the member would be capable enough to achieve the goal. Selected employees should perform their role properly and focus on achieving the desired goal.

8. Given by Theodore Newcomb.  Group is formed by understanding similar attitude for common goal. when two or more individuals have same attitude towards achieving the goal. In accordance with the case, with Anna if some other employee think the same way as Anna does, then they can form a group and provide proper care to Richard.  

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10. Communication: According to the case given, it was found that Richard who cannot speak or listen was not able to convey his requirements properly. I understood the issue and for providing proper care to Richard, I thought of conveying this issue to all my superiors and colleagues so that Richard could be helped. In my context, I tried to convey the issue so that proper steps could be taken. With regard with communication, I communicated with everyone so that they understand the issue. I want the management to get a person who knows sign language so that communication with Richard could be effectively done. But no one supported me, instead they thought that I was doing it just get higher post. 

11. Ethical: It is the responsibility of health and care providers to understand their patients and accordingly they should provide them proper treatment so that they could overcome their illness easily (Payne, 2014). Similarly, in this case, management should have done same to know the issues faced by Richard and should have hired a person who could understand sign language. In this way, they would be able to provide proper care and support. Richard got upset when no one was able to understand what he is trying to explain.  Power issue: In this issue, Anita was the senior support worker who did not supported ideas or suggestions given by anyone. Being a senior worker, it is the responsibility of Anita to take the suggestions or ideas given by the junior employees. This would be helpful in motivating and encouraging employees and it would also improve their performance level. Seniors should use their power for the betterment and for the support of their employees and not for demotivating them (Brown and McIlroy, 2011). 

12.  Decision making:  Time management:  Managing stress:  Listening skills:

13.  There are many models given by different people in the area of group working.  Best model can be in this case could be used is Punctuated equilibrium model  Seniors should use their power so as to motivate their employee and not demotivate them.  Moreover, listening skills and stress management is very important while working as a care provider at mental health hospital.

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15. Elwyn, G., Greenhalgh, T. and MacFarlane, F., 2001. Groups: A guide to small group work in healthcare, management, education and research. Radcliffe Publishing. Kumanyika, S., and et.al., 2002. Public Health Approaches to the Prevention of Obesity (PHAPO) Working Group of the International Obesity Task Force (IOTF). International journal of obesity. 26. pp.425-436. Brown, C.A. and McIlroy, K., 2011. Group work in healthcare students’ education: what do we think we are doing?. Assessment & Evaluation in Higher Education. 36(6). pp.687-699. Greenhalgh, T., 2008. Role of routines in collaborative work in healthcare organisations. BMJ, 337. Spilsbury, K. and Meyer, J., 2005. Making claims on nursing work Exploring the work of healthcare assistants and the implications for registered nurses' roles. Journal of Research in Nursing. 10(1). pp.65-83     

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