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SCC 2009-2010 Annual Operational Planning Why Plan????

SCC 2009-2010 Annual Operational Planning Why Plan????. If you don’t know where you’re going, you’re likely to end up there! Bill Werst. Developing Goals. What about GOALS? General statements

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SCC 2009-2010 Annual Operational Planning Why Plan????

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  1. SCC 2009-2010Annual OperationalPlanningWhy Plan????

  2. If you don’t know where you’re going, you’re likely to end up there! Bill Werst

  3. Developing Goals

  4. What about GOALS? • General statements • Derived from the purpose statement • Long-range intended outcomes • Written in broad, sometimes vague language • Goals describe the “to be” state.

  5. Criteria for GOALS • Goals will tend to remain essentially unchanged until there • is a shift in the environment under which they were created • or the desired outcome is achieved. • Goals will normally encompass a relatively long period • (three years or more), and be easily understood by the • public. • Goals will address a gap between the current and the desired • level of service, and will be client-focused. • Goals will be challenging, yet ‘realistic and achievable’ and • the number kept to a reasonable limit (3-5). • Goals will provide a framework for more detailed levels of • planning.

  6. SOME ‘EASY’ STEPS • Identify the purpose for your unit. • Choose goals that are consistent with that purpose as well as with the mission and goals of the institution. • Determine that your goals do not contradict any of your other goals. • Write goals in the positive NOT the negative.

  7. WRITING OBJECTIVES

  8. OBJECTIVES – Definition • Clear targets for specific action needed to meet your goals. • More detailed than goals, objectives have shorter time frames and may state quantity. • An objective is achievable, measurable, and sets the direction for strategies. • A single goal may be subdivided into multiple objectives.

  9. Writing Measurable Objectives Every objective should include WHO, WHAT AND WHEN. Most will also include HOWand some will include aMEASUREMENT. Whoare you? What do you hope to accomplish? (most important) How do you plan to accomplish it? By when do you plan to accomplish it? While writing the objective keep asking: How will you know you have accomplished it? (This is your MEASUREMENTwhich must be one of your strategies.)

  10. Objective Statement:To increase by 6% the number of applicants to SCC in the next academic school year by improving outreach to individuals who phone inquiries to the Admissions Department in 2009-2010 Objective: Increase the number of applicants

  11. Objective:To increase by 6% the number of applicants to SCC in the next academic school year by improving outreach to individuals who phone inquiries to the Admissions Department in 2009-2010. Who are you? Admissions Department What are you trying to achieve? Increase number of applicants to SCC Howwill you accomplish what you plan to do? By improving outreach to individuals who phone inquiries to the department When do you plan to accomplish this? During 2009-2010 Measurement - 6% increase in applicants

  12. Strategies – the steps that will be taken to achieve an objective • Strategies are detailed. • Strategies are action-oriented. • Strategies are assigned to individuals. • Strategies include a completion date. • An assessment strategy is always included. • Strategies reflect budgetary and other resources.

  13. Objective:To increase by 6% the number of applicants to SCC in the next academic school year by improving outreach to individuals who phone inquiries to the Admissions Department in 2009-2010. • Strategies Person Timeline Funds • Responsible Needed • Developa recruitment piece to acknowledge Brown 5/2009 None • the inquiry and provide a follow-up beyond • the initial mailing • Determine system for inquiry base Black 6/2009 None • Print recruitment piece Wilson 7/2009 New • Implement system for inquiry base Black 7/2009 None • Mail follow-up recruitment piece from Wilson 8/2009 New • monthly list of inquiries • Evaluateand modify as needed at end of Brown 1/2010 None • six months

  14. Quality Enhancement Plan (QEP) Theme: “The Quality Enhancement Plan for SCC seeks to improve students’ work ready ability to communicate effectively as member of the workforce.” Every unit will be required for the 2009-2010 unit plan to write at least one objective that is directly related to the QEP. This objectives must be cost-neutral, meaning that it will require NO FUNDING. All objectives will be critiqued by members of the Institutional Effectiveness Council.

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