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Evidence Based Management. This is how we do it. Government of Flanders. Who am I?. The Dream. All decisions concerning HR & OD in the government of Flanders are grounded on the best available evidence.
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EvidenceBased Management This is how we do it AOM 2014 – session 308 Evidence-Based Management in Action
The Dream Alldecisionsconcerning HR & OD in the government of Flanders are grounded on the best availableevidence.
It's a matter of professional integrity! No girl wants to marry a doctor who can't tell if a man's dead or not! Scherlock Holmes, 2009
Becominganevidencebasedorganisation • It starts withyour mind • Everydaypracticeandlearning • Integratingevidencebasedpractice in the organisation Rousseau, D.M. and Barends, E.G.R. (2011) ‘Becoming an evidence-based HR practitioner’. Human Resource Management Journal 21: 3, 221–235.
Becominganevidencebasedorganisation • Our plan: • Developcompetencies • Applying the methodology • How do we implementit? • Is itfeasible? • Communication/ Marketing • Convincing the organisation • Blog, presentations, factcheck,… -> Support from CEBMA
Developingcompetencies • Trained 12 colleaguesduring 5 halve days • Content: • Developing awareness • formulating explicit questions • lookingforevidence • appraisingevidence • HR-analytics (I-nostix) • … -> the 1+6 A’s (awareness + ask, acquire, appraise, aggregate, apply, assess) • Goal: • providing basic competencies • Providing a common language -> It starts withyourmind - Awareness
Developingcompetencies Whatwe'velearned • Involve corporate HR & OD + the oneswhoimplementit • We created basic knowledge of EBM • We createdawarenes • understandingof the addedvalueand even necessity of EBM • Inspiredcolleagueswith new possibilitiesandideas
Developingcompetencies Whatwe'velearned • But howtoimplement, how wil we do it? • Searchingforscientificevidence= challengeingforsomecolleagues • Whataboutexternal partners • Whatwill we expectfrom partners? • Whataboutexpectations of ourclients? • …. • 5 sessions, toomuch? • Depends on background • Someexpressed a preferencefor a shorter but more intensive training
Applying the methodology • Try-out in alreadyplannedprojects: • Burn-out, high potential program, new ways of working, autonomous teams andorganisationalvalues • Goal • Building a portfolio of cases • Learnabouthowdifficult/ easy it is in reality • Practicing the competenties -> Everydaypracticeandlearning
Applying the methodology Whatwe'velearned • Difficulttoimplement in ongoingprojects • Threatningtointernal consultant andclient • Difficulttoquestionalready made choices • integrate the methodology in new projectsfrom the beginning • Implementitstep by step
Applying the methodology Whatwe'velearned • Evidencebasedworkingchallengesexternal partners • Evidencebasedworkingasksdifficultquestionstowardsproposed tools & methodologies • Communicatewithexternal providers • Whenwriting a commisiondemandfor EB proposals • Externalpartners are ableandwillingto follow the EB logic • Acquiredknowledgecannotbeneglected
Applying the methodology • Evidencebasedworkingchallengesourbeliefs • Externalcomments are sometimes right • Question ourownposition • Criticalyexploringourownchoicesmakesourpoliciesbetter
Applying the methodology • Evidencebasedworking is possible • Exploring the 4 sources of evidencemightseemtime-consuming • Does every HR-professional need the skillto consult scientificevidence? • In the beginning focus on projectswith big and/or long-term impact • Thereis a learning curve
Communication • Infographic • Communicating in anattractiveandpositive fashion • Blog • Sharingourexperiences • Factchecker • Showing the potential of EvidenceBasedworking • Involvedecision-makers • Iftheyexpect ‘evidencebased’ propositions, we will take a hugeleap forward -> It starts with your mind
The future • Realising the dream step by step • First focus: Important projectswithpotential big impact and/or long term consequences • Toolboxes • New corporate policies • Next challenge: integratingEvidenceBasedworking in ourprocesses • Involvingourexternal partners • Building a solidknowledge base= long term project
The future • Providing a competence pool • Making a pool of experts in evidencebasedworkingavailablefor the organisation • Marketing evidencebasedworking in the organisation • A whatworkscentrefor management in Flanders?
Maxime Loose Internal consultant – government of Flanders Maxime.Loose@Bz.vlaanderen.be Twitter: @maximeloose Slideshare: http://www.slideshare.net/maximeloose/evidence-based-management-how-we-do-it