Telkom Business Digitalisation, Mobility and Cloud GPG ICT Summit 03 October 2013

1. Telkom Business Digitalisation, Mobility and CloudGPG ICT Summit 03 October 2013

2. 5 Key Technology Levers Driving Digitalisation Mobility & UC M2M Cloud Computing Services Digitalisation Big Data Digital & social media Change in Social and Business Agenda Change in the Role of IT and the CIO

3. Telkom Business Mobile & Gauteng Provincial Government GPG ICT Summit 03 October 2013

4. TELKOM BUSINESS MOBILE ENABLING GAUTENG PROVINCIAL GOVERNMENT Gauteng Provincial Government mobile spend is the 4th fastest growing in the world measured across all government sectors • SA Government Mobile Spend: • Largest in Africa • 20th Largest in the world Telkom Business Mobile: Empowering people through E-Gov & M-Gov Communication Automation E-Services (eg. Education, health, …) Telkom Business Mobile is perfectly positioned to deliver the vision of Gauteng 2055 Source: Department of Trade & Industry

5. TELKOM BUSINESS MOBILE ENABLING GAUTENG PROVINCIAL GOVERNMENT

6. WHY TELKOM BUSINESS MOBILE? Lowest Prices Highest quality and speed User ratings of mobile broadband speed in SA1 Telkom voted best network in SA • New network with no capacity constraints • Good call quality and data speeds • Source: Operator websites and collateral as of 20 Aug ‘13 • Notes: • On average medium users consume 225 mins, 485 MB and 82 SMSs per month; Heavy users assumed to consume 2,000 mins per month • “2x” Implies competitor price is 2 times Telkom’s price Source: 1. Based on Mybroadband.com article published in April 2013 based on survey of 8,220 broadband users across South Africa (scale1=worst, 10=best)

7. WHY TELKOM BUSINESS MOBILE?: REASON #1: FASTEST NETWORK Telkom Business offers excellent national coverage and high quality voice and data Complete national coverage Highest quality and speed User ratings of mobile broadband speed in SA1 Telkom voted best network in SA 98%National Coverage • 98% national coverage across SA • 10,000+ owned and partner towers across the country • New network with no capacity constraints • Good call quality and data speeds Source: 1. Based on Mybroadband.com article published in April 2013 based on survey of 8,220 broadband users across South Africa (scale1=worst, 10=best)

8. WHY TELKOM BUSINESS MOBILE?: REASON #2: LOWEST TARIFFS Telkom Business caters to every type of user and offers lowest tariffs Medium user Heavy user Unlimited All-Net R0.79/min Smart One-Rate R1,599 Samsung Galaxy S4 R0.15/MB P/M X24 R0.20/SMS 2.2x 3.8x 1.6x 2.8x 1.6x 1.3x Telkom Competitor 1 Competitor 2 Competitor 3 Telkom Competitor 1 Competitor 2 Competitor 3 Source: Operator websites and collateral as of 20 Aug ‘13 Note: On average medium users consume 225 mins, 485 MB and 82 SMSs per month; Heavy users assumed to consume 2,000 mins per month “2x” Implies competitor price is 2 times Telkom’s price 2x

9. WHY TELKOM BUSINESS MOBILE?: REASON #3: COST SAVINGS Telkom Business will help you save money with innovative solutions Unlimited on-net Corporate usage controls Free itemised billing FREE! ∞ Unlimited calls to colleagues on Telkom Mobile Only provider to enable spend and usage limits on employee mobile usage Only operator in South Africa to offer FREE itemised billing

10. WHY TELKOM BUSINESS MOBILE?: REASON #4: ALL IN ONE PROVIDER Telkom Business gives you additional mobile services if you have a fixed line with us FREE! Free calls to one fixed number One bill for mobile and fixed Use fixed line credit to buy mobile

11. Telkom Business IT and Cloud Solutions& Gauteng Provincial Government

12. Telkom’s IT solutions capability • Our Vision • TRANSFORMING the way IT is delivered… • Offering cloud computing, data centre and customer premises IT solutions, underpinned by Telkom’s carrier class network, certified local data centres and national IT operational capabilities. IT and Cloud Solutions Operational best practice: Infrastructure at scale: IT solutions offering: • Data centre and customer premises solutions: Hosting; storage; disaster recovery; security solutions and application services • Cloud solutions: IaaS, PaaS and SaaS • Cloud leveraged outsourcing • Assessment and consulting services • 600+ Skilled IT resources managing over R2.5-billion IT assets • Tier 3 Uptime Institute certified; eTOM, ITIL level-3 certified, achieved ISO 20,000 • Tier V Uptime Institute certified • COBIT, COSO, TOGAF, SOX • Information Security Forum (ISF) standards of good practice • ISO20000 Certified • 7 National data centres - largest operational data centre capacity in the country • Managing over 4 800+ servers, 9.5 PB storage, 400 TB backups daily, 500k mailboxes • Lowering acquisition costs, operational efficiency and best practices

13. Product Portfolio: Security On Customer Premise: Off Customer Premise: GRC EPS E-mail Security Back-up Shared Back-up GRC EPS E-mail Security Storage as a Service Storage Cloud Services Shared Storage Applications Compute as a Service Shared Services Hosting Pastel my Business VIP Liquid Payroll Basic Hosting & Man LAN Back-up as a Service Sell Thru Virtual Server End User Devices & support Hosted Exchange Managed Servers Data Centre Services Data Centre Services Hosted Back-up Hosted Storage IT Services & Solutions UTM EPS Security: CTM EPS Hosted Applications Dedicated Services

14. Let’s Talk….