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Travel Procurement 411

Travel Procurement 411. NBTA CCTE Course Handouts, Part 1. August 23 rd , 2009 San Diego. Presented by Scott Gillespie. (O) +1 440 248 4111 (Eastern Time Zone) Scott.gillespie2008@gmail.com Gillespie’s Guide to Travel Procurement http://gillespie411.wordpress.com LinkedIn Profile

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Travel Procurement 411

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  1. Travel Procurement 411 NBTA CCTE Course Handouts, Part 1 August 23rd, 2009 San Diego

  2. Presented by Scott Gillespie (O) +1 440 248 4111 (Eastern Time Zone) Scott.gillespie2008@gmail.com Gillespie’s Guide to Travel Procurement http://gillespie411.wordpress.com LinkedIn Profile http://www.linkedin.com/in/scottgillespie2008

  3. is travel different?

  4. Common Travel Management Problems – How Do You: • Minimize transaction costs? • Control purchases at point of sale? • Maximize suppliers’ price competition? • Enforce travel policy compliance? • Make faster decisions about supplier bids? • Agree to realistic supplier goals? • Reduce your contract risks? • Track your savings? Predominantly procurement problems

  5. Travel Is Not a Commodity — Right? We Could Be Talking About… Common Points “It’s a significant expense category.” “The spend is very hard to control.” “It touches most employees.” “You can’t just switch suppliers like you can with office supplies.” “It really affects sales and/or productivity— but you can’t quantify it.” …Travel … or Health Benefits … or Advertising … or Enterprise Software … or I.T. Consulting Travel isn’t as different as we might think

  6. Sourcing Complexity Carpeting Coal Laptops Temp Labor I.T. Outsourcing Advertising

  7. k Consolidate Spend Specify Quality Set Targets RFx or Tender Analyze and Negotiate Decide and Contract Implement and Track

  8. madesimple Lower prices! More market share! travel sourcing

  9. the goal isvalue Safety Productivity Convenience Comfort Compliance Cost

  10. four challenges

  11. tight travel policies traveler support

  12. Overly-tight travel policies: first then

  13. every traveler is anexpert

  14. theWIIFMfactor

  15. iseasy buying outside of corporate

  16. lost data lost undiscounted traveler itineraries spend

  17. best approach

  18. standard sourcing tools

  19. travel- specific modeling tools

  20. walkthetalk

  21. crediblepromises

  22. crediblethreats

  23. recognize agood deal

  24. End of Part 1

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