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Building Integrity, Engaging Communities

Building Integrity, Engaging Communities. Dimitri Katz, Integrity Action Open Data Day – Bucharest, March 2016. Who we are. Integrity Action is a UK based charity that is committed to helping people receive better public services in developing and war-torn countries. Where we work.

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Building Integrity, Engaging Communities

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  1. Building Integrity, Engaging Communities Dimitri Katz, Integrity Action Open Data Day – Bucharest, March 2016

  2. Who we are • Integrity Action is a UK based charity that is committed to helping people receive better public services in developing and war-torn countries

  3. Where we work

  4. Defining integrity What is integrity?

  5. Defining integrity What is integrity?

  6. Defining integrity What is integrity?

  7. Defining integrity What is integrity?

  8. Defining integrity What is integrity?

  9. Defining integrity What is integrity?

  10. Defining integrity What is integrity? Tammoun in the north of the West Bank is home to roughly 12,000 villagers

  11. Defining integrity What is integrity? Widespread corruption has hampered development

  12. Defining integrity What is integrity? • Against the backdrop of these challenges, in 2012 the Teacher Creativity Centrepartnered with Integrity Action to carry out a pilot • Targeted schools in the West Bank • Encouraging the youth • Demand integrity • Engagewith their local community • Inspire a culture of transparency and accountability

  13. Defining integrity What is integrity? Context Sensitivity Understanding the context and the stakeholders.

  14. Defining integrity What is integrity? • In June 2014, the municipality commissioned a contractor • Improvements to 11 roads in the village • The works included • Paving • Resurfacing • Building sidewalks • The roads were greatly improved but significant problems still remained • Community was not consulted • Dissatisfied with the work • Uneven surfaces • Unsafe pavements • Potholes

  15. Defining integrity What is integrity? Rita Salam Marou’a, project Monitor

  16. Defining integrity What is integrity? • Joint Learning & Community Engagement • The students of Tammoun high school were trainedin CIB • Three roads were selected • They then devised a survey to measure satisfaction • Interviewed community members who lived close to or used the roads

  17. Defining integrity What is integrity? Building an evidence base • Survey revealed dissatisfaction • Dimensions • Site visit to investigate • Photos • Measurements • Samples of tarmac • Technical support from engineers • Face-to-face • On-line research

  18. Defining integrity What is integrity? • Comparing findings • Access to original tender document was challenging • Initial request was met with resistance • Translation was needed from English to Arabic • Discrepancies were found! • Follow up • Meeting the chief engineer of the project • Several visits to municipality were needed • Follow up visits were held to work through issues

  19. Defining integrity What is integrity? • Issues discussed • Differences in height of the pavements • Explained: Tree roots under the road • Peeling paint • Explained: Poor quality paint due to Israeli product boycott • Students found three local companies with good quality paint • Only two layers of paint applied instead of three • Other issues: • Gaps in paving • Missing sign posts • Several roads were shorter than in the tender

  20. Defining integrity What is integrity?

  21. Defining integrity What is integrity? • Constructive engagement • Public hearing with • Municipality • members of the public • Students presented their findings • ‘Fixes’ suggested • Municipality responded: • Trees blocking access • Difficulty transporting materials • Citizens may object to rework on private land • Weather would affect the work • Citizens would complain about dust

  22. Defining integrity What is integrity? • Conclusion • The students were undeterred • Spoke with the community again • Assessed potential impact on nearby properties • Their findings were clear - the benefits to local citizens vastly outweighed the issues raised at the public hearing and holding off on renovation work could no longer be justified. • On 5th August 2015 they visited the Governor of Tubas • Gained his support • Works began • Students continued to oversee the project

  23. Defining integrity What is integrity?

  24. What is integrity? Defining integrity • Closing the loop • The students held a series of meetings and seminars on the subject of social auditing for other students • The practical benefits of the roads being repaired are felt across the whole community • Lasting impact in the community involvement in planning of public services • The project built an awareness that people have the power to demand improved services and it built a culture of trust and accountability within the community • The Ministry of Education in Palestine now plans to expand this programme to more than 200 schools • We have agencies of the Kenyan government wanting to implement this approach in 300-500 schools across the country in 2016

  25. Defining integrity What is integrity? • Thank you. • Dimitri Katz • dimitri.katz@integrityaction.org • www.integrityaction.org

  26. Defining integrity What is integrity?

  27. Defining integrity What is integrity?

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