Consumer Bowl Review

1. Consumer Bowl Review Review Panel 4

2. In which of the following situations can you sue in Small Claims Court? • A) When your claim greater than $5,000 • B) When it is a criminal claim • C) when it is based on a contract, dispute with a landlord or property damage

3. Answer • C) when it is based on a contract, dispute with a landlord or property damage

4. What is telephone slamming? • A) When you hang up the phone quickly • B) When the telephone company switches your long distance phone service without your knowledge • C) When you authorize the phone company to switch your long distance service

5. Answer • B) When the telephone company switches your long distance phone service without your knowledge

6. Which of the following should you NOT do when shopping around for a cell phone plan/company? • A) see how each one differs from local plans for regular land lines • B) Check per-call surcharges • C) Make sure nothing is in writing

7. Answer • C) Make sure nothing is in writing

8. What do pre-paid phone cards allow you to do? • A) Call anywhere you want • B) Call only your own house • C) Make long distance phone calls

9. Answer • C) Make long distance phone calls

10. This term means that you may loose your call while talking, or service may be unavailable between towers • A) Danger zone • B) No Call zone • C) Dead zone

11. Answer • C) Dead zone