Safety & Management Solutions Ltd NEBOSH General Certificate In Occupational Health and Safety .

1. Safety & Management Solutions Ltd NEBOSH General Certificate In Occupational Health and Safety . Safety & Management Solutions Ltd April 2012

2. NGC1 Health and safety management systems-Organising Safety & Management Solutions Ltd April 2012

3. This element covers: • Organisational roles and responsibilities for health and safety in the work place • Consulting with employees • Health and safety culture • Human factors and behaviour • Emergency Procedures • First aid requirements Safety & Management Solutions Ltd April 2012

4. Definitions • Aptitude A tendency to be good at certain things • Motivation The driving force behind the way a person acts to achieve a goal Safety & Management Solutions Ltd April 2012

5. Health and Safety at Work Act 1974 Creates duties for: • Employers • Employees • Others

6. Everybody’s business To involve: • Employers • Managers • Employees • Contractors, subcontractors • Controllers of premises • Manufacturers, suppliers, retailers, etc. To protect: • Everyone including members of the public

7. Roles of Managers Three main tiers of management of levels: • Senior Management • Middle or departmental/section management • Line Supervisor Safety & Management Solutions Ltd April 2012

8. Training • Identify volunteers or key personnel who will be driving the programme forward. • Assess whether in-house training is possible (budget control). • Assess exact training requirements i.e. observation training, identifying critical safety behaviours and staff motivation!

9. Training Outline who should have what training at Any Town and what should be in the course. Safety & Management Solutions Ltd April 2012

10. Health and Safety Induction All Staff High risk work Specific/ industry hazards Work at height COSHH Noise Vibration • Policy • Site rules • Emergency procedures • Site layout • First aid requirements Safety & Management Solutions Ltd April 2012

11. Consulting with employees • Health and Safety at Work Act 1974 • 2(6) Consult with representatives • 2(7) Establish a safety committee if requested • Safety Representatives and Safety Committee Regulations 1977 • Health and Safety (consultation with employees) Regulations 1996 • Management of Health and Safety at Work Regulations 1999 Safety & Management Solutions Ltd April 2012

12. What should be consulted • Health and safety performance • Introduction of new health and safety systems and procedures • Training requirements • Relevant health and safety information Safety & Management Solutions Ltd April 2012

13. Functions of health and safety representatives • Represent employees in their department. • Investigate hazards and accidents. • Investigate complaints. • Attend meetings. • Carry out workplace inspections. Safety & Management Solutions Ltd April 2012

14. Safety committees • Must be formed when two or more union appointed reps request it in writing. • Meet periodically. • Information about meetings must be displayed for all employees. • Review performance and objectives. Safety & Management Solutions Ltd April 2012

15. Safety Meetings What is going to be on the agenda for the first safety meeting at Any Town? Safety & Management Solutions Ltd April 2012

16. What can employers do to promote a positive health and safety culture? Safety & Management Solutions Ltd April 2012

17. Promoting a positive health and safety culture • Effective communication • Leadership and commitment • Equality • Leading by example Safety & Management Solutions Ltd April 2012

18. What are the benefits of a positive health and safety culture? Safety & Management Solutions Ltd April 2012

19. Benefits of a positive health and safety culture • Low staff turnover • Better productivity • Fewer accidents • Better staff moral • Fewer accidents • Resources not spent on hidden costs Safety & Management Solutions Ltd April 2012

20. Safety Campaigns • Shattered Lives • Hidden Killer • Don’t lose the music • Better Backs Safety & Management Solutions Ltd April 2012

21. What Campaigns would be useful in your workplace and what media would you use? Safety & Management Solutions Ltd April 2012

22. Human Failures Error Violations Routine Situational Exceptional • Slips • Lapses • Mistakes Safety & Management Solutions Ltd April 2012

23. Human Failure (HSG 48) Safety & Management Solutions Ltd April 2012

24. Slips • Actions “not-as-planned” • Examples include: • Performing an action too soon in a procedure • Carrying out an action with too much or too little strength (e.g. over tightening a bolt) • Switching the wrong switch • Moving switch up rather than down • Carrying out the wrong check on the right item

25. Lapses • Forgetting to carry out an action. • Losing a place in a task. • As a consequence of an interruption or distraction. • Example: • Forgetting to carry out a daily inspection of a forklift

26. Mistakes • Doing the wrong thing, believing it to be right. • Consist of: • Rule-based • Knowledge-based

27. Routine Violations Breaking the rule has become a normal way of working within a work group. This can be due to: • Desire to cut corners to save time & energy • Perception that rules are too restrictive • Belief that rules no longer apply • Lack of enforcement of the rule • New workers starting a job where routine violations are the norm and not realising that this is not the correct way of working

28. Situational Violations Breaking the rule is due to pressures from the job such as: • Being under time pressure • Insufficient staff for the workload • Right equipment not being available • Extreme weather conditions

29. Exceptional Violations • This rarely happens and only then when something has gone wrong. • To solve a new problem you feel you need to break a rule even though you are aware that you will be taking a risk.

30. Influences on behaviour in the workplace • Personality • Attitude • Motivation • Experience • Aptitude • Intelligence • Perception

31. Personality • The study of what makes each of us a distinct person. • Some characteristics are shared by all human beings. • Each person is different in some respects.

32. Attitude • A person’s point of view, or their way of looking at something. • Influences the way a person reacts in a certain situation. • Both good and bad attitudes are contagious.

33. Attitude Formation • Attitudes are primarily dependant on: • Early childhood • Schooling • Intelligence • Experiences • Progress (or the reverse) • Economics

34. How to manage behaviour at work? • Lead by example – Don’t expect staff to change their behaviour until they see you change yours! • Get everyone involved – Health and safety is everyone's responsibility! • Newsletters, competitions, prizes, score boards and workshops Safety & Management Solutions Ltd April 2012

35. Getting workers involved • Interactive, enjoyable workshop. • Individuals explore the balance between benefits and consequences. • Allows staff to realise that safety benefits them as individuals. • Helps towards making people behave safely instinctively. Safety & Management Solutions Ltd April 2012

36. How Behaviour at Work Can Be Improved (Four C’s) • Methods of Control • Means of securing Co-operation • Methods of Communication • Competence at all levels Safety & Management Solutions Ltd April 2012

37. Training Outline who should have what training at Any Town and what should be in the course. Safety & Management Solutions Ltd April 2012

38. First-aid Is defined as: • Saving life. • Minimising consequences of any injury or illness until help of a doctor or nurse is obtained. • Treating minor injuries where other treatment is not needed.

39. First-aid Trained first-aiders: • how many? First-aid equipment and facilities: • how much? Approved Code of Practice suggests decisions are based upon: • number of employees • nature of undertaking • size of establishment and distribution of employees • location of establishment

40. Duty of employers • Provide adequate equipment and facilities • Appoint sufficient trained first-aiders. • Appoint sufficient appointed persons. Inform employees of: • First-aid arrangements. • Location of first-aid equipment and personnel.

41. Duty of employees • Take reasonable care for safety of self and others. • Co-operate with employer in respect of employer’s duty to comply with the legal requirements concerning safety and health.

42. Training and qualification First-aid course approved by the HSE: (pre April 2013 • Three days’ duration. • Certificate valid for three years. • Renewal – a two-day refresher course and examination.

43. Equipment and facilities First-aid boxes: • Guidance on contents is given in the Code of Practice Supplementary equipment: • Stretchers, wheelchairs, etc. First-aid rooms: • In large buildings or on large construction sites

44. Emergency Procedures • Adequate emergency procedures should be put in place to control likely outcomes. • Procedures should be in writing and tested. • Results should be documented.

45. What emergency procedures does your place of work need taking into account First aid Requirements? Safety & Management Solutions Ltd April 2012