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Unlocking Hidden Talents. Capitalize on the hidden talents of your organization’s employees to win support for Lean efforts. Hidden Talents. You need to build support among your employees for a Lean effort if it is to be successful.
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Unlocking Hidden Talents Capitalize on the hidden talents of your organization’s employees to win support for Lean efforts www.uttana.com
Hidden Talents • You need to build support among your employees for a Lean effort if it is to be successful. • By utilizing employees hidden talents as part of the Lean transformation, you can gain their support www.uttana.com
Face to Face Communication • The most effective way to persuade someone to commit to Lean is face-to-face communication. • Persuading managers, employees and coworkers with one-on-one conversations can be difficult, but sometimes it is the only way. • Keep in mind that many people are concerned with how they will be impacted. • Instead of focusing on how Lean affects their work, try emphasizing what they will be able to do in a Lean work environment. www.uttana.com
Full range of talents • One of the basic principles of Lean is that everyone should make use of the full range of their talents. • Companies that have not embraced Lean often reduce individuals to biological machines. www.uttana.com
What is a Talent? • There are many different types of talents: • Experience with electrical wiring • A passion for visual displays • An interest in technology www.uttana.com
Discovering these talents • To utilize these talents, you need to first discover more about the people working in your organization. • A Gemba walk is an ideal way to gather this information. www.uttana.com
Talents as Keys to Persuasion • By using their talents and skills traditionally reserved for their personal or social lives, you can inspire employees and coworkers to direct their creative talents towards the organization as a whole and in doing so, win their support for your Lean efforts. www.uttana.com
Trickle-down Enthusiasm • This has a trickle-down effect. If an employee who was previously resistant to Lean efforts is now using his energies and talents towards improving the workplace, it will inspire other employees to do the same, building support for your Lean transformation. www.uttana.com
Labor Resources • Labor can be an resource: • Union representatives can be useful in identifying potential legal concerns that might arise from Lean reform. • They have methods of communication with the workers outside of the traditional workplace, such as union meetings and newsletters for sharing positive ideas about Lean www.uttana.com
Labor Resources • Having union support will lend credibility to improvement efforts. • If both Labor and management, traditionally opposed to each other, collectively support your Lean reforms, it can be very persuasive www.uttana.com