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Learn how to report adverse events, near misses, and incidents effectively using the IRIS system. Understand why reporting is crucial, when to complete reports, and how to submit them conveniently. Enhance patient safety, quality of care, and performance through incident reporting analysis. Take advantage of this valuable resource for continuous improvement.
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IRIS Incident Reporting Information System
Objective At the conclusion of this module, the viewer will be able to: • Discuss the purpose for reporting an adverse event or near miss • Describe two ways to enter an incident report Physician Orientation - IRIS
What should be reported in IRIS? Any occurrence, event, or happening that: • Is inconsistent with the routine care of a patient • Is inconsistent with normal hospital or clinic operations • Adversely affects patients, physicians, employees, contract personnel, or visitors • Has the potential to cause harm (including near misses) • For events with high severity or urgency, contact a CHI F Risk Manager to report the incident AND complete an IRIS report! Physician Orientation - IRIS
Why complete an IRIS report? • To put Safety First • To promote quality of care • To improve performance • To identify trends and opportunities for growth • To report in a protected, trackable manner vs. an email report • Not to be punitive or take the place of direct communication Physician Orientation - IRIS
When should an IRIS be completed? Complete an IRIS report • As soon as possible! • On the same shift in which the event or incident occurs and • No later than 24 hours following the event IRIS report completion is not documented in the medical record! Physician Orientation - IRIS
How is an IRIS report submitted? From the CHI F home intranet – right side of the page: • Click on IRIS forFHS or for FMG(as appropriate) • Clickthe link to • Report a patient incident • Report a visitor/security incident • Report an employee injury or exposure • Follow the directions to enter event details Physician Orientation - IRIS
IRIS Location on Intranet Homepage Presentation Title
Another Way to Submit an IRIS For physicians without access to a computer, Dial (253) 426-NEWT • Leave a voice mail and a risk manager will assist with incident report entry Physician Orientation - IRIS
for doing your part to improve quality and safety at CHI Franciscan If you have additional questions, please contact a manager or the Risk Management Department Developed and recorded by Gloria Brigham, Sr. Director Risk Management Physician Orientation – IRIS