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Annual Research Meeting 2006 Seattle. Dr. Christof Veit, Hamburg The Structured Dialog National Quality Benchmarking in Germany. Benchmarking : The Principle. Define good quality in health care, measure and improve it in all hospitals involved nationwide.
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Annual Research Meeting 2006 Seattle Dr. Christof Veit, Hamburg The Structured Dialog National Quality Benchmarking in Germany
Benchmarking: ThePrinciple. Define good quality in health care, measure and improve it in all hospitalsinvolved nationwide.
Benchmarking: ThePrinciple. The enthusiastic ones: Involve. The neutral ones: Inform. Attract. The critical ones: Use their critique. The refusing ones: Make it unattractive.
Benchmarking: Size of the project. > 2,000 German Hospitals (> 98%) > 5,000 medical departments >3 Mio cases in 2005 > 20% of all hospital cases in Germany > 300,000 Cases in Hamburg in 2005 > 300 Quality indicators in 26 areas of care > 800 experts involved (national and regional)
Benchmarking: The Idea. definestandards (evidence based, public) definelevels of acceptance documentprocesses, risks and results presentvariation startstructured dialog improveandcheck
National Expert Groups National Data Base data transfer Hospitals (central projects) Structured dialog State Steering Committee State Project Office State Expert Groups State Data Base Hospitals Structureddialog Benchmarking: The Participants. Federal Joint Committee G-BA National Institut BQS national regional
% Project Office Experts
% Struc Dialog Project Office Experts numericaloutliers
SteeringCommittee National Committee and National Experts Structured Report Correct! Check! Project Office Experts % qualitative outliers
Variation! Best practice! Improve! Check! Project Office Experts regional meetings
Benchmarking: Projects. 26 Projects on the National Level e.g. Hip- and Knee Replacement Cholecystectomy Gynaecological Operations Breast Cancer Operations Obstetrics Cardiac Pace Makers Coronary Catheters Heart Surgery Decubital Ulcers Pneumonia .........and others
Benchmarking: Questions. data validity risk adjustment confidentiality public quality report improvement instead of league tables
Benchmarking: Results. Due to upcoming publication only a small part of results can be shown here. Yet on personal request more data can be made available. Thanks for your understanding. c.veit@EQS.de
Benchmarking: Results. Antibiotic Prophylaxes and Wound infection in Hip-Replacement 2001 – 2004 Hamburg Hospitals, 3.500 cases per year
Improvement. Hamburg: Antibiotic Prophylaxes in Hip-Replacement. 2003: 95,6% 2004: 98,5% % Hospitals
Benchmarking: Future. longterm outcome interactive internet with trend analysis problem focus participant cooperation public information
Features for success. • commitment of the big players in health care fixed framework, flexible machinery, efficient decisions involvement of existing institutions methodology,transparency and fairness commitment to improvement resist secondary interests
Thanks for your attention. c.veit@EQS.de