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Introduction to ANPI Business Solutions

Introduction to ANPI Business Solutions. July 17, 2013. Agenda. Welcome and Introduction ANPI SIP Trunking Product Suite Unlimited Local Unlimited Long Distance Unlimited Long Distance International Countries Promotional Pricing SIP Long Distance Packages Burstable SIP Trunking

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Introduction to ANPI Business Solutions

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  1. Introduction to ANPI Business Solutions July 17, 2013

  2. Agenda • Welcome and Introduction • ANPI SIP Trunking Product Suite • Unlimited Local • Unlimited Long Distance • Unlimited Long Distance International Countries • Promotional Pricing • SIP Long Distance Packages • Burstable SIP Trunking • Differentiators • SLA • Randy Lemmo, Executive Vice President of Carrier Solutions • Q&A • Wrap Up

  3. ANPI Overview Established 1996 Operations in Springfield, IL, Frisco, TX and Santa Clara, CA ~$123 million revenue ~$30 million gross profit ~$7 million EBITDA Serve roughly 400 independent RLECs Access to ~5.6 million wholesale voice customers and ~3 million wholesale broadband customers ~135 employees

  4. The Difference of Managed SIP Any business can take advantage of managed ANPI SIP Trunking with or without an existing phone system. ANPI provides, at no cost, an Integrated Access Device (IAD) with every managed SIP Trunk. The IAD is critical to ensuring superior voice quality and exceptional support.

  5. ANPI Local • Discounted Long Distance Rates • Unlimited Local Calling • Free E911 Registration • CNAM • G.711, G.729A and T38 Codec Support • Up to 10 DIDs per SIP Trunk/CCS • ANPI Provided IAD (Fully Managed) • Discounted Toll-Free Rates • Discounted International Rates • Customers may use existing broadband connections that meet our voice quality requirements

  6. ANPI Unlimited Long Distance • Unlimited Local and Long Distance Calling • Free E911 Registration • CNAM • G.711, G.729A and T38 Codec Support • Up to 10 DIDs per SIP Trunk/CCS • ANPI Provided IAD (Fully Managed) • Discounted Long Distance Rates • Discounted Toll-Free Rates • Discounted International Rates • Virtual DIDs • Customers may use existing broadband connections that meet our voice quality requirements

  7. ANPI Unlimited LD International Argentina Australia Austria Belgium Brazil Canada China-Taiwan Colombia Costa Rica Czech Republic Denmark France Germany Greece Hong Kong Hungary India Indonesia Ireland Israel Italy Japan Mexico Netherlands New Zealand Norway Peru Poland Portugal Puerto Rico Romania Singapore Spain Sweden Turkey United Kingdom U.S. Virgin Islands International Calling Destinations Included in Unlimited Long Distance Option (Landline terminations only)

  8. Promotional Pricing for Unlimited Local and Unlimited LD

  9. ANPI SIP Long Distance Package ANPI SIP Long Distance includes calling to the contiguous U.S. and 37 other countries at one low price. It also offers toll free calling throughout the U.S. Businesses choose the bundle of minutes that fits their calling needs and enjoy the security of a fixed monthly cost for long distance and toll free service. • Businesses may have one user or hundreds of users; capacity is only limited by the available broadband. If additional capacity is needed, ANPI also provides business-class broadband.

  10. Burstable SIP Trunking The ANPI Burstable SIP Trunk option is available with any ANPI SIP Trunk and provides businesses with assurance that communications will not be impaired by a spike in demand. Although you may have ordered a defined number of SIP trunks, the ANPI Burstable SIP Trunk allows for the number of calls to exceed the provisioned capacity by 25%. The ANPI Burstable SIP Trunk is available with either unlimited local calling only or unlimited local and long distance calling. It is an option added to the ANPI SIP Trunk and available on either a native SIP or PRI with IAD connection.

  11. Differentiators

  12. Your Customer Experience

  13. Installation Steps • Step 1: Your account coordinator will: • Contact you to review your order. • Confirm installation timeline and milestones. • Facilitate acceptance of services. • Build your order with ANPI. • Step 5: Once implementation is completed your account coordinator will: • Review your services with you to ensure we’ve “got it right.” • Main point of contact for service needs through first bill. • Review your first full invoice with you to answer any questions you have. • Transition your support to customer care. • Step 2: Your implementation engineer will: • Work with your designated technical contact to review your phone and LAN set up. • Confirm the technical details for implementing your ANPI services. • Step 4: Your test and turn up technician will: • Work with your phone and LAN vendors to transition services. • Our 2 step process*: • Install and test your ANPI IAD, verify connectivity, make test calls and confirm Internet connection. • Migrate your local telephone numbers and services to ANPI. • Step 3: Your provisioning specialists (if applicable) will: • Order your broadband and equipment. • Secure a date to migrate your local telephone numbers and 800 services.

  14. Thank you for Joining! Our Next Webinar will be August 21, 2013 • 2:00–3:00 PM CST Please contact your Channel Manager to request additional topics!

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