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A Classroom Discussion. Forethought. “It is not the strongest of the species that survive, nor the most intelligent but, the one most responsive to change”. Charles Darwin. Session Coverage. Change: An inevitable phenomenon of life Change in organizational context
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Forethought “It is not the strongest of the species that survive, nor the most intelligent but, the one most responsive to change” Charles Darwin
Session Coverage • Change: An inevitable phenomenon of life • Change in organizational context • Managing change: What and Why? • Considerations
Forces for change • Nature of the workforce • Technology • Economic shocks • Competition • Social trend • World politics
Change: Common terms • Change: Making things different • Planned change: Activities that are intentional and goal oriented • First- order change: linear and continuous change • Second- order change: change that is multidimensional, multilevel, discontinuous and radical
Change: Common terms • Change agents: Persons who act as catalysts and assume the responsibility for managing change activities • Driving forces: forces that direct behavior away from the status quo • Restraining forces: forces that hinder movement away from the status quo
Why transformation efforts fail? • Not establishing a great enough sense of urgency • Not creating a powerful enough guiding coalition • Lacking a vision • Under-communicating the vision
Why transformation efforts fail? • Not removing the obstacles to new vision • Not systematically planning for and creating short term wins • Declaring victory too soon • Not anchoring changes in organization’s culture Source: John P.Kotter, Leading Change: Why transformation efforts fail?, HBR
Stakeholder mapping LEVERAGE Build Capacity MOBILIZE Assign Roles and Coordinate For LEVEL OF SUPPORT PERSUADE Communicate CO-OPT Inform and Consult Against Low High INFLUENCE
Approaches to managing change • Lewin’s three step model • Action Research • Organizational Development
Conclusion • Change is inevitable in personal as well as organizational life • Creating and communicating vision, getting people support, commitments and competencies of change agents are crucial for successful change management
THANK YOU Basanta Raj Sigdel NASC Tel. 5522160 Ext. 275 Cell: 9841310840 Email: brsigdel@nasc.org.np