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Centralization of IP Communications Companion document to Application Note ( EPG3310090305)

Centralization of IP Communications Companion document to Application Note ( EPG3310090305). June, 2009. Agenda. Introduction Challenges solved Centralize to optimize costs Centralize to improve transformation flexibility Design a successful centralization plan

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Centralization of IP Communications Companion document to Application Note ( EPG3310090305)

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  1. Centralization of IP CommunicationsCompanion document to Application Note(EPG3310090305) June, 2009

  2. Agenda • Introduction • Challenges solved • Centralize to optimize costs • Centralize to improve transformation flexibility • Design a successful centralization plan • Execute a successful centralization plan • Success stories • Conclusion

  3. 1. Introduction Integrate Generation Y Do more with less The CIO Enable virtual teams, mobility Green IT

  4. 2. Challenges solved by centralized IP Communications Recurring maintenance and upgrade costs Challenging roll-out of new policies Challenge of up-front investments and operations Go for IP communications Go for centralization Go for Unified Communications Cost Savings Business Integration

  5. Centralize… 2 5 1 1 Com Servers Com Servers 3 3 Applications Applications 4 1 5 5 5

  6. 3. Centralize… to optimize costs

  7. Centralize… to optimize costs • From medium sized businesses to large multinational companies • networking of regional data centers • networking of centralized and distributed servers • across several time zones and across some countries

  8. 4. Centralize to improve transformation flexibility with new applications • Drive performances through applications • User profiles vs one-size-fits-all • One number • Dual modeMy Cellular Extension • Remote workersolutions

  9. Centralize to improve transformation flexibility of the network Regional Site • 20 sites a week transformed in a large bank • Accelerate deployment of remote task forces • Organization friendly • backbone PBX brand Z • IP Media GatewayIP phones ABC networking DataCenter Region 1 Region 2 Subsdiaries • Blades

  10. 5. Design a successful centralization plan: assess your strategy

  11. Alcatel-Lucent centralization methodology

  12. 6. Execute a successful centralization plan: build • Proven migration execution methodology for large enterprises • Comprehensive servicing offer dedicated to centralization • Fully accountable project management

  13. Run the network • Flexible outsourcing and hosting offers

  14. Finance the transformation • Innovative financing models • Flexible pricing model • CAPEX-based PPU • OPEX-based PPU/period

  15. 7. Success storiesReferences on IP Centralization: La Caixa ? European largest savings bank. Privately managed, social-financial institution. • Improve customer interactions in branches • Reduce administration costs • Committed SLA 24/7 Challenges ALU Forum 2009 Complete presentation • Centralized IP telephony 22 000 phones, 4700 branches – MCS model • Integration with HPOV • Business Contact Application Solution • Savings in 2008 : • Calls transformed from fixe-mobile to mobile-mobile: 16 million calls (36.5 M minutes) • On-net calls: 31 million calls (29 M minutes) • Reduced administration cost with centralization Benefits

  16. Success storiesReferences on IP Centralization: Hampshire Hotels ? “Based in a very conservative analysis, we anticipate a total of 4,5 million Euros in recurring annual costs savings as a result of our network upgrades” Riyaz Akhtar, Executive VP of Development, Hampshire Hotels & Resorts Challenges • Enhance Guest Experience • Achieve competitive differentiation • Raising repeat visit ratio • Increase operational efficiency Solution • Telephony/LAN/WLAN network in 9 hotels Benefits • Total of 4,5 million Euros in recurring annual cost savings • 1,9 million Euros savings in optimization of operational functions • 564 KEuros in cell phone bills and operating issues savings • 714 KEuros savings thanks to centralized management • 1,17 million Euros savings in electricity bill

  17. brings Cost Savings Smooth Migration User Profiles Conclusion SOON TODAY Centralization Your Large Enterprise Generation Y Borderless Mobility

  18. www.alcatel-lucent.com

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