SYMPOSIUM VERTIMAR-2005 VALUE CRITERIA AS A GUIDANCE FOR MANAGING ENVIRONMENTAL DISASTERS

1. SYMPOSIUM VERTIMAR-2005 VALUE CRITERIA AS A GUIDANCE FOR MANAGING ENVIRONMENTAL DISASTERS F.J. VANACLOCHA; E. GARCÍA; A. NATERA Universidad Carlos III de Madrid Trabajo realizado en el marco del Proyecto I+D+i “Modelos de prevención, gestión y evaluación de catástrofes medioambientales en zonas costeras”, financiado por el Ministerio de Ciencia y Tecnología

2. CRISIS MANAGEMENT IMPACT Event CRISIS MANAGEMENT Environmental Impact Political Impact Socio-economic Impact

3. PYRAMIDAL SCENARIO OF CRISIS MANAGEMENT Political-administrative elites Civil Society Public Opinion

4. TWO LEVELS FOR MANAGING ENVIRONMENTAL DISASTERS ·Operational/Instrumental Level ·Political/Communicative Level Specific, but connected, challenges linked to management priorities in each level

5. OPERATIONAL/INSTRUMENTAL LEVEL: CHALLENGES AND MANAGEMENT PRIOTITIES • Design: Early Detection Systems. • Classification and Monitoring Risk Systems ·Crisis Prevention b) Design and Update: Contingency Plans, Action Protocols ·Crisis Preparedness c) Speeding up and Implementation: Contingency Plans, Action Protocols ·Crisis Response d) Speeding up Reconstruction Plans and Re-Design of a) and b) ·Post-Crisis

6. POLITICAL/COMMUNICATIVE LEVEL: CHALLENGES AND MANAGEMENT PRIORITIES ·Crisis Diagnosis Making clear Collective Perceptions ·Plurality of views and interests Cutting down Conflict and boosting Participation ·Emotional Rescue Setting up a “holding environment”/ Leadership ·Legitimacy Challenge Enhancing trust in institutional responses Taking advantage of crisis: Political Profitability (PPB), and learning ·Opportunity Window Communication as (Transversal) Challenge

7. VALUE CRITERIA Operational/Instrumental Level Concepts of Reference to Judge and Guide Crisis Management Political/Communicative Level

8. OPERATIONALISATION OF CRISIS MANAGEMENT VALUE CRITERIA Variables/ Dimensions Value Criteria Indicators Standards Measurements Indexes

9. CRISIS MANAGEMENT VALUE CRITERIA Operational/Instrumental Level Political/Communicative Level EFFECTIVENESS EFFECTIVENESS Effectiveness Efficiency Satisfaction SATISFACTION EFFICIENCY Accuracy Ethics ETHICS ACCURACY Resilience Participation RESILIENCE PARTICIPATION Sustainability Leadership IMPACT SUSTAINABILITY Coordination Impact Visibility COORDINATION VISIBILITY Learning LEARNING LEADERSHIP