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User Experience

User Experience. David Hale Project Manager, Pillbox National Library of Medicine National Institutes of Health d avid.hale@nih.gov. User Experience (UX). EMOTION. u sing g ov app. mobile app. a gency mission. c itizen’s life. b ehavior change.

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User Experience

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  1. User Experience David Hale Project Manager, Pillbox National Library of Medicine National Institutes of Health david.hale@nih.gov

  2. User Experience (UX)

  3. EMOTION

  4. using gov app mobile app agency mission citizen’s life

  5. behavior change

  6. Behavior change = motivation * ability * triggers

  7. Digital Ethnography

  8. Michael Wesch, Professor Kansas State University Digital Ethnography Understand how individuals and communities use technology to ascribe meaning in their lives. Kelly Goto, author Design Ethnography “Understand how real people integrate products and services into their daily lives”

  9. GETOUTOFTHEOFFICE

  10. pillbox.nlm.nih.gov

  11. “e-Patient Dave” deBronkart

  12. EMOTION

  13. User Experience David Hale Project Manager, Pillbox National Library of Medicine National Institutes of Health david.hale@nih.gov

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