Are You Ready for the Future of Work?

UNLOCKING THE FUTURE OF WORK UNLOCKING THE FUTURE OF WORK Creating 21 Creating 21st st Century Organizations that are Innovative, Century Organizations that are Innovative, Collaborative and Global Collaborative and Global Ayelet Baron| Ayelet Baron| Futurist Futurist February 19, 2014 February 19, 2014 Twitter: @ayeletb ayeletbaron.com ayelet27@gmail.com

2014+: HUMAN CENTRIC ◉ Work — at the level of the economy, business, and individual — is changing faster than ever before. People become more imprtant than ever to create and execute strategies. ◉ 7 7 7 7 ◉ ◉ © 2013 Simplifying Work. Ayelet Baron 1 2 3 4

Deloi[e’s Shi] Index indicates that 80% of workers don’t like their jobs More than 95% of US workers are in the wrong roles −Ignite The average employee is not jumping out of bed to go to work 80% of employees between the ages of 23 are interested in changing jobs −Ignite Have become the weakest link in business PEOPLE © 2013 Simplifying Work. Ayelet Baron 11 11 11

http://strategicphilanthropyinc.com/the-next-generation-of-philanthropy-engaging-millennials-in-your-corporate-giving-efforts/http://strategicphilanthropyinc.com/the-next-generation-of-philanthropy-engaging-millennials-in-your-corporate-giving-efforts/ Millennials, relative to older generations, are all about giving back to communities that align with their core values BUSINESS MEASURED BY SOCIETAL VALUE 19 19 © 2013 Simplifying Work. Ayelet Baron

4 82% of workers 50+ say it is at least somewhat likely they will work for pay In retirement. And 47% expect to retire later than they previously thought AP-NORAC Center for Public Affairs Research MORE SHIFTS 20 © 2013 Simplifying Work. Ayelet Baron

From 2012 to 2030 there will be a decline of 40M workers in developed countries. By 2020, developed countries will need +40M workers. In developing coun@es, there will be an increase in 1B workers −Hot Spots Movement GLOBALIZATION 25 25 © 2013 Simplifying Work. Ayelet Baron

Source: Future of Work: MBO State of Independence 2013 Study, Emergent Research INDEPENDENT WORKFORCE By 2020, over 40% of the workforce will be con@ngent 28 28 © 2013 Simplifying Work. Ayelet Baron

Source: Future of Work: MBO State of Independence 2013 Study, Emergent Research INDEPENDENT WORKFORCE Independents spent $96 billion hiring the equivalent of 2.3 million FT workers via contract hiring. 1 in 4 hired others on a contract basis. 29 29 © 2013 Simplifying Work. Ayelet Baron

http://www.slideshare.net/matthewpanzarino/moritz-tc-disrupt-talk?ref=http%3A%2F%2Fwpcomwidgets.com%2F 30

8 Average amount of office space per employees in the U.S. dropped from 400 square feet to 250 and will be reduced to 150 (NYT). 47% of Aetna’s 35,000 employees work from home now, with millions of dollars in savings WSJ WORKING ANYWHERE 31 31 31 31 © 2013 Simplifying Work. Ayelet Baron

Autonomy Any where any @me Redefining work 32

h"p://www.slideshare.net/bengrossman/10-‐social-‐best-‐pracLces-‐from-‐the-‐best-‐social-‐brands-‐of-‐2013 Easy for consumers to get what they want when they want it ABUNDANCE 34 © 2013 Simplifying Work. Ayelet Baron

10 Companies will measure how employees use their time with data and analytics, like Google and others 35 Business Insider: http://www.businessinsider.com/the-future-of-the-workplace-slide-deck-2013-2#-59

Getting Back to Basics

Say Hello to 21 Say Hello to 21st st Century Work: Century Work: Say Goodbye to 20 Say Goodbye to 20th Practices: Practices: th Century Century Nimble organizaLon and open, transparent communicaLon Top-‐down hierarchies © 2013 Simplifying Work. Ayelet Baron

Say Hello to 21 Say Hello to 21st st Century Work: Century Work: Say Goodbye to 20 Say Goodbye to 20th Practices: Practices: th Century Century Nimble organizaLon and open, transparent communicaLon Top-‐down hierarchies CreaLng new markets CompeLng for market share © 2013 Simplifying Work. Ayelet Baron

Say Hello to 21 Say Hello to 21st st Century Work: Century Work: Say Goodbye to 20 Say Goodbye to 20th Practices: Practices: th Century Century Nimble organizaLon and open, transparent communicaLon Top-‐down hierarchies CreaLng new markets CompeLng for market share Project-‐based work Job based work © 2013 Simplifying Work. Ayelet Baron

Say Hello to 21 Say Hello to 21st st Century Work: Century Work: Say Goodbye to 20 Say Goodbye to 20th Practices: Practices: th Century Century Nimble organizaLon and open, transparent communicaLon Top-‐down hierarchies CreaLng new markets CompeLng for market share Project-‐based work Job based work People-‐ centric OrganizaLon-‐centric © 2013 Simplifying Work. Ayelet Baron

Say Hello to 21 Say Hello to 21st st Century Work: Century Work: Say Goodbye to 20 Say Goodbye to 20th Practices: Practices: th Century Century Nimble organizaLon and open, transparent communicaLon Top-‐down hierarchies CreaLng new markets CompeLng for market share Project-‐based work Job based work People-‐ centric OrganizaLon-‐centric Command and control Trust-‐based © 2013 Simplifying Work. Ayelet Baron

Say Hello to 21 Say Hello to 21st st Century Work: Century Work: Say Goodbye to 20 Say Goodbye to 20th Practices: Practices: th Century Century Nimble organizaLon and open, transparent communicaLon Top-‐down hierarchies CreaLng new markets CompeLng for market share Project-‐based work Job based work People-‐ centric OrganizaLon-‐centric Command and control Trust-‐based Networks/RelaLonship based OrganizaLon hierarchy © 2013 Simplifying Work. Ayelet Baron

Say Hello to 21 Say Hello to 21st st Century Work: Century Work: Say Goodbye to 20 Say Goodbye to 20th Practices: Practices: th Century Century Nimble organizaLon and open, transparent communicaLon Top-‐down hierarchies CreaLng new markets CompeLng for market share Project-‐based work Job based work People-‐ centric OrganizaLon-‐centric Command and control Trust-‐based Networks/RelaLonship based OrganizaLon hierarchy Work-‐life balance Life-‐work © 2013 Simplifying Work. Ayelet Baron

Say Hello to 21 Say Hello to 21st st Century Work: Century Work: Say Goodbye to 20 Say Goodbye to 20th Practices: Practices: th Century Century Nimble organizaLon and open, transparent communicaLon Top-‐down hierarchies CreaLng new markets CompeLng for market share Project-‐based work Job based work People-‐ centric OrganizaLon-‐centric Command and control Trust-‐based Networks/RelaLonship based OrganizaLon hierarchy Work-‐life balance Life-‐work Having 10+ jobs by 40 30+ Year Career © 2013 Simplifying Work. Ayelet Baron

1.  Workers should be treated like adults: There are no schedules, few mee@ngs, and fewer rules 2.  Your loca@on ma[ers less than your output: Employees work remotely, from wherever in the world they wish 3.  You can escape email hell: No one uses email, preferring customized blogs and online chats 4.  Hire by trial 5.  There is no innova@on without experimenta@on: Workers launch new ideas and features dozens of @mes a day © 2013 Simplifying Work. Ayelet Baron

Compe@@ve pressures will increase. We will finally understand that having a great workplace is not op@onal. The urgency for leaders to take ac@on is essen@al. IT’S ABOUT PEOPLE 49 49 49 © 2013 Simplifying Work. Ayelet Baron

Change Agents Worldwide •  A next generaLon, network-‐based company. •  Learning and project resource for forward-‐thinking 21st Century Enterprise leaders. •  Network of independent consultants and enterprise-‐based professionals dedicated to bringing about the future of work for large insLtuLons resulLng in step changes in produc@vity, employee engagement, customer experience, innova@on, and growth. h"p://www.changeagentsworldwide.com/ 50

Are You Ready for the Future of Work?