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SERVICE SEMINAR

SERVICE SEMINAR. SIP. SIP : Session Initiation Protocol . real time communication. Application :IP phone , video phone , video conference, instant messenger . UA :User Agent . UA :User Agent . SIP server . SIP. INVITE. dial. INVITE. 180 Ringing. Ringing. 180 Ringing. Ring back tone.

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SERVICE SEMINAR

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  1. SERVICE SEMINAR

  2. SIP SIP : Session Initiation Protocol real time communication Application :IP phone , video phone , video conference, instant messenger UA :User Agent UA :User Agent SIP server SIP INVITE dial INVITE 180 Ringing Ringing 180 Ringing Ring back tone 200 OK Off hook 200 OK ACK ACK Hello Hello RTP (Real Time Protocol) SIP BYE On hook BYE 200 OK 200 OK

  3. LINEUP KX-TGP550 KX-TPA50 Extra Handset KX-TGP500 2.1 Large LCD with white back light Cordless Handset + Base Unit Corded Handset, Handset call button (status indicator), 2.1 Large LCD with white back light, Hands-free speaker phone Cordless Handset + Base Unit Wall mountable base unit

  4. FEATURES 1. VoIP support • SIP Version2 (RFC 3261 ) 2. (Swichvox /ABE) Asterisk is a open software of PBX created by Digium. “Digium”,” Asterisk”,” Swichvox” and Digium and Asterisk logos are registered trademark or trademarks of Digium,Inc. 3. BroadSoft certificated Many service providers and carriers adopt BroadSoft IP phone system

  5. FEATURES 2. 3 simultaneous network conversations Gateway 3. Up to 6 DECT cordless handsets

  6. FEATURES 4. Up to 8 SIP registrations UP to 8 phone numbers (lines) SIP server 1 Line No.1 Number :123 registration 8 SIP servers . . . Switchvox Line No.8 Number :456 Up to 8 DID lines or extensions two extensions (111 and 222) Line No.1 extension:111 Line No.2 extension:222 8 phone numbers can be registered to one SIP server Additional Handset

  7. How to configure 1. Provisioning by remote server Server (FTP,HTTP,etc) server address Provisioning configuration file name configuration file Configuration Configuration is written in it. 2. Local configuration with configuration file Maintenance account only Login configuration file name LAN configuration file Configuration Configuration file makes it possible to configure all settings at the same time automatically.

  8. How to configure 3. Manual configuration by PC (WEB interface) login LAN Configuration Configuration by WEB browser 4. Manual configuration by base unit or handset Configuration by soft key on base unit (KX-TGP550 only) or handset.

  9. Minimum setting flow Basic network settings SIP server IP address Router (DHCP server) LAN internet VoIP settings Basic network settings VoIP settings -Phone number -SIP server address -SIP Authentication -Mode: DHCP or Static -IP address ,Gateway, DNS (Static only)

  10. Settingby WEB interface 1. Confirm local IP address of TGP assigned by DHCP Press Press Press IP address of TGP Press

  11. Settingby WEB interface 2. Open web port of TGP Press Press Press WEB port of TGP will close automatically soon. It should be opened manually.

  12. Settingby WEB interface Account Target User ID Password Administrator Network administrator admin adminpass User End user user -blank-(null) Maintenance Installer Inst. operator user id instpass Customer Support Repair center Customer service id cspass 3. Access TGP by browser http://xxx.xxx.xxx.xxx (local IP address of TGP) LAN 4. Login ID,Password

  13. Access Level for Account Maintenance account only Customer support account only

  14. Login Account When re-log in with other account Customer support account Administrator account 1.Close the browser. 2.Close web port and open web port . (Embedded Off →On) 3.Open the browser. 4.Enter IP address. 5.Enter new ID/PW

  15. Basic Network Settings 1.DHCP Select DHCP Router (DHCP server) IP address Assign IP address automatically by router 2.Static Select Static Router Static IP address of TGP Default Gateway,DNS1 (IP address of router)

  16. VoIP Settings SIP settings Common : SIP User Agent ,Protocol Each line(1-8) :SIP server address, port, authentication, DNS and others User Agent name Cannot leave this field empty UDP VoIP settings Common : RTP settings Each line(1-8) :QoS, Jitter Buffer ,DTMF, CODEC and others

  17. SIP Settings Setting for Asterisk Different phone number can be assigned to each line. ●　： need to specify Phone number ● Asterisk server address (same address) ● 8 lines ● Not specified Not specified ● Authentication for Asterisk server ● ID : usually phone number

  18. SIP Settings Setting for Carrier ●　： need to specify Phone number ● ● proxy.psncst.xxxx.com Same address if server is not different ● proxy.psncst.xxxx.com Usually blank. Specified if there is a presence server Depend on SIP server ● Authentication for SIP server ●

  19. SIP server construction Location Manage the information of SIP UA Redirect Proxy Registrar Receive the request and send the packet to SIP UA Inform the address of moved SIP UA Receive the registration from SIP UA SIP UA SIP UA In many cases, one server has multi functions.

  20. SIP Settings Other SIP settings Keep default value. If carrier will request ,these settings should be changed.

  21. VoIP Settings Common settings for each line Interval of RTP packet Specify the length of time to put voice data in RTP packet. (size of voice data) Range of RTP port number Keep default value

  22. VoIP Settings Each line settings Keep default value. If carrier will request ,these settings should be changed. The highest priority Vary depending on network speed G722: need large speed PCMU: not need large speed

  23. Status Version Information Base unit has two storage areas (Bank1,Bank2) Operating BANK 1 Operating BANK 2 Bank 1 ver. 11.70 Bank 1 ver. 11.70 New Firmware ver.12.00 Update firmware Success Bank 2 ver. 11.60 Bank 2 ver. 12.00 Bank 2 is updated and is changed to Operating Bank. Update to Bank 2 (older version Bank) Operating BANK 1 Bank 1 ver. 11.70 Fail Bank 2 ver. 11.60 Bank 2 is not updated and Operating Bank is not changed

  24. Status Network Status MAC address, Link status of port (LAN ,PC) IP address, etc VoIP Status • Registered: The unit has been registered to the SIP server, and the line can be used. • Registering: The unit is being registered to the SIP server, and the line cannot be used. • Blank: The line has not been leased, or the unit has not been configured yet.

  25. Maintenance Firmware Update Automatic Update by a file in remote server. For Administrator ,User Manual： asking the user before a firmware update Automatic：without asking Firmware File URL Firmware File URL Firmware Firmware download

  26. Maintenance Firmware Update Manual Update by a file in local PC. For installer , service center Path of the firmware file to be imported LAN Firmware Firmware download

  27. Maintenance Provisioning Maintenance Provisioning setup to download the configuration files Automatically configured by downloading the configuration files from the provisioning sever Periodically checks for updates of configuration files

  28. Maintenance Reset to Defaults Reset WEB settings In case set by configuration file previously Back to settings by configuration file In case set by web interface only Back to default web settings Restart Restart unit After restart , web port will close

  29. Maintenance Import Configuration File Maintenance account only LAN configuration file configuration

  30. Maintenance Test Mode Setting Customer Support account only Peer to Peer Test Reference unit LAN cable Test mode1 Test mode2 IP address : 192.168.0.241 TEL No. #0123# IP address : 192.168.0.240 TEL No. #0456#

  31. Maintenance Reset to Factory Defaults may be modified All settings are reset to Factory Defaults Customer Support account only

  32. Provisioning Pre-provisioning Provisioning TFTP Server DHCP Server with option 66 KX-TGP550B04.cfg TFTP server address Provisioning Server -provisioning server name: provisioning.com -directory :/panasonic -name of configuration file for provisioning: config.cfg TFTP server address tftp://192.168.0.130/KX-TGP550B04.cfg 0080F0123456.cfg 192.168.0.130 http://provisioning.com/panasonic/0080F0123456.cfg MAC:0080F0123456 TGP will access the configuration file on the internet or intranet, throughHTTP, HTTPS, FTP or TFTP on booting, periodically, or on-demand basis notified by SIP server.

  33. Provisioning Setting Method and Priority Settings by Web are highest priority, can be changed by Web only.

  34. Provisioning Type of Configuration File Common setting for all units Common setting for same model units Provisioning can be done with this file only. Setting for each unit

  35. Web Language Select Language for Web Interface English (US) or English (UK)

  36. Change Password Administrator Password Default Password : adminpass (ID:admin) User Password Default Password : -blank-(null) (ID:user)

  37. Web Server Settings Web Port Settings Web port closes automatically on time. Maximum value: 1440 minutes (24H) If the port closed, it should be opened manually by key of base unit or handset.

  38. Time Adjust Settings NTP Server Address Settings for Summer Time

  39. Multi Number Settings 1 1 1 1 1 1 1 Assign phone numbers for incoming and outgoing calls to the base unit(KX-TGP550 only) and handsets .A maximum of 8 phone numbers can be assigned for each unit. A maximum of 6 handsets can be registered. All handsets and base unit can receive calls from each Line calls Default : Selected all ・・・・ Line No.1 is seized automatically when going off-hook to make a call for the base unit and each handset. Default : Selected all Default Line No.1 Off hook Line No.1 is selected

  40. Multi Number Settings Example Handset 1 only can receive calls from Line No.1 172 No.1 Base unit only can receive calls from Line No.8 622 Line No.8 is seized automatically when going off-hook to make a call for the base unit and each handset.

  41. Call Control Common settings for each line If Voice mail server needs “SUBSCRIBE”,specified “Yes” -URI for a conference server -Conference supported by SIP server - Enable conversations more than 3 parties -Unsupported on Asterisk. Phone number “12” Press “1” Press “2” Inter-digit time Specified emergency calls select not used line regardless of assigned line. The phone numbers to reject incoming calls from. Up to 30

  42. Call Control Each line settings The name to display as the caller on the other party’s phone Yes: Prohibits another handset or base unit from barging in on a conversation. The phone number used to access the voice mail server

  43. Call Control Shared Call Unsupported on Asterisk One phone number is shared by multi terminals. Unique ID is specified at server and TGPs shared. Each TGP has a different ID. Caller ID:123 Dial :123 Caller ID:123 simultaneously Same phone number:123 Same phone number:123

  44. Call Control Synchronize Do not Disturb and Call Forward Unsupported on Asterisk Do not Disturb and Call Forward Synchronize (Keep same setting) Do not Disturb and Call Forward If the settings of TGP will be changed , the settings of server will be synchronized.

  45. Call Control Dial Plan The dial plan settings control how numbers dialed by the user are transmitted over the network. Dial plan filtering is enabled

  46. Call Control Call Features , Call Forward Call Forward ①Incoming call ②Forward call Block Caller ID Block anonymous calls Do not disturb ①Incoming call with phone number ①Incoming call w/o phone number ①Incoming call ②Reject call ②Reject call ②Reject call Reject calls when caller’s phone number is not available Reject call when phone number matches an entry in the call block list

  47. Phonebook Import 1. In [Import Phonebook], select the base unit (KX-TGP550 only) or the handset that you want to import data into. 2. In [File Name], enter the full path to the file that you want to import, or click Browse to select the phonebook data file that you want to import. 3. Click [Import]. Export 1. In [Export Phonebook], select the base unit (KX-TGP550 only) or the handset that you want to export data from. 2. Click [Export]. 3. On the "Now Processing File Data" screen, click the text "HERE" in the displayed message, or wait until File Download window appears. 4. Click Save on File Download window. 5. On the Save As window, select a folder to save the exported phonebook data to, enter the file name in File name, select TSV File for Save as type, and click Save.

  48. Phonebook TSV file format Editing with Excel Open TSV file and Select tab for delimiters Export to TSV file Edit Phonebook Save as Unicode Text Import from TSV file

  49. Tone Settings Tone Frequencies and Tone timing

  50. Other Network Settings HTTP Client Settings , Global Address Detection , Static NAPT Settings

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