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KX-TDA200/100 System (Ver.1.0). Panasonic Communications Co., Ltd. Network Business Company Edition 1.4 03 Oct., 2003. Chapter 9 PC-Console / PC-Phone. Chapter 9 PC-Console / PC-Phone. 1. Easy connection by USB cable for PC-Console & PC-Phone. 3 Concept for PC-Console
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KX-TDA200/100 System(Ver.1.0) Panasonic Communications Co., Ltd. Network Business Company Edition 1.4 03 Oct., 2003 Chapter 9PC-Console / PC-Phone
Chapter 9PC-Console / PC-Phone 1. Easy connection by USB cable for PC-Console & PC-Phone 3 Concept for PC-Console 3.1 Sample Screen Layout 3.2 Operator Code, Language Assistance & Local Alarm to E-mail. 3.3 PC-Console Main Screen 3.4 Whole Keyboard Operation 3.5 Easy Transfer by Drag & Drop 3.6 Group Screens 3.7 System Speed Dial 3.8 Directory Property Sheet 3.9 Call Log Screen 3.10 Feature List 2 Concept for PC-Phone 2.1 PC Phone Operation Screen 2.2 Make / Receive Call & Pop-up screen 2.3 Outlook Integration 2.4 Memo function & E-mail transfer 2.5 Busy Operation 2.6 Record Conversation 2.7 Intelligent TAM (PC-Phone only) 2.8 Message Notification 2.9 Function Key & Key Setting 4 Required Specification of PC
1 Easy connection by USB cable PC Phone PC Console KX-TDA200 KX-TDA100 USB Interface DPT: USB B type PC: USB A type KX-T7633/36 No need for any special goods. Easy Connection by USB. No necessary wiring under floor.
Arriving CLI:0924567890 John Smith DDI: Sales Dept. 2 Concept for PC-Phone [Concept] Personal PC Phone for Secretary or Exclusive person who use TDA200/100 (1) ICON Operation (Compact space & Simple Interface) (2) Pop-up Screen for each call status (3) Voice message can be recorded in PC HDD (4) You can arrange ICON position and choose favorite language
Make Call Voice Memo Option Disconnect Text Memo Function Key Recording Phone Book Speed TAM Call Log Help Message Call Log History Exit 2.1 PC-Phone Operation Screen You can customize ICONS! Small Space & Simple Interface
2.2 Make / Receive Call & Pop-up Screen (1/5) Make Call(Press ICON) Call Status Screen - Calling Ringing Enter/Select/Search the destination Number Call Status Screen - Talking Talking Disconnect (Press ICON)
2.2 Make / Receive Call & Pop-up Screen (2/5) You can see quickly who is calling by (1)COLOR(status screen), (2)PICTURE, (3) Sound(WAV form), (4)Live Screen (IP Camera) Phone Book Property Popup Setting for Pop-up image file Setting for Pop-up sound file Setting for Pop-up IP Camera with URL address
2.2 Make / Receive Call & Pop-up Screen (3/5) Pop-up Property Screen Call Status Screen show your call status by pop-up. Call Status Screen - Arriving Arriving This is Luise Color, Picture, Sound(WAV form)
URL Interlocking Feature 2.2 Make / Receive Call & Pop-up Screen (4/5) Interlinking items IP Camera Mr.Nonaka Open browser in IP camera’s picture Home Page synchronous with a call Receive a call Documents Hello Nonaka. Your office looks like very busy, doesn’t it ? So your company released new products on this site, could you tell me more detail ….. Open browser Open your folder and files
2.2 Make / Receive Call & Pop-up Screen (5/5) URL Interlocking Feature Setting You must register a URL Address in Phonebook. Open Phonebook Pop up tab Check box on. And input address into the cell. 3 addresses are available at the same time.
2.3 Outlook integration(1/2) Setting This synchronizes with the address notebook of Outlook, when PC console start up. The detailed data of Outlook is displayed, when the incoming call arrives. The E-mail address is imported from Outlook. The PBX access code is put, when the originating call is made from the telephone address of Outlook. When adding to the Extension call. When adding to the TIE call.
2.3 Outlook integration(2/2) Operation
2.4 Memo Function & E-mail transfer (1/4) You can take two types memo during conversation. These memo are linked to log data automatically. You can send them by E-mail, by Email Address, Extension Number or Phone Book. Voice Memo Call Log Text Memo E-mail Transfer Note: PC have to be connected to Internet by modem or through LAN.
2.4 Memo Function & E-mail transfer (2/4) (Sample Situation) Voice & Text Memo - E-mail Transfer: * BOSS is on business trip. * You receive a call for announcement of next meeting. * You take a Voice Memo and/or Text Memo, and transfer it to BOSS’ E-mail. Text Memo: * BOSS is left from his desk and set absent message. * You receive a call to BOSS. * You take a Text Memo and leave Call Waiting Message to BOSS. (TEXT memo is linked to Call Log automatically.) * BOSS returns and calls you. * The TEXT Memo is popped up automatically for notice.
Leave a memo to outside line 2.4 Memo Function & E-mail transfer (3/4) For example, the answering machine answered when you call to outside customer. You leave message and can write a text memo at the same time. When a customer call you back, a text memo will be shown synchronously. (For the CO line which Caller ID can be received) [Scene A: Calling to a customer] Please call back 123-456-789 The answering machine answered. You left a message for callback. Took a text message about meaning at the same time Click “message” button
Leave a memo to outside line 2.4 Memo Function & E-mail transfer (4/4) [Scene B: A customer call back] Easy reminder I heard your message Thank you Mr.Wally I have to tell you about the contract. 123-456-789 Popup text memo
2.5 Busy Operation Busying If the called extension is busy, the dialog of Busy Operation will appear automatically. Busy Operation Dialog Message: Message Waiting (Leaving a Message Waiting Notification) BSS: Busy Station Signaling (Sending a Call Waiting Tone) BOVER: Executive Busy Override (Joining a Existing Call) CMON: Call Monitor C.BACK: Automatic Callback Busy (Reserving a Busy Line) Text Memo Cancel: Cancel Dialing
2.6 Record Conversation Indicate the recording status (Push to start the recording by manual) Indicate the non-recording status Option for selecting Automatic or Manual If you choose Automatic, your conversation will be recorded on HDD by WAV form automatically.
Message correspondence and transfer by DDI/CLIP 2.7 Intelligent TAM(1/2) PC Phone can change a response message by each DDI/CLIP. Recorded message is transferred to your cellular phone or is sent by Email as attached file. You can register max 10 responses, and you can share to each DDI/CLIP number. After recording PC-Phone Hello Dilbert. I am not in my office. Please leave a message. Transfer to your phone. Dilbert (listed on phonebook) Hi Cartman! Leave a message. Your message will be sent my PC. Send to your PC as attached by WAV file Cartman (listed on phonebook) Hello. This is TAKE Company. I can not attend your call now. Please leave a message. Call to DDI no.1234 Saving to your HDD. Rutger (visitor)
2.7 Intelligent TAM(2/2) Option: DDI; Selection Due to DDI number, you can select each action. Option: Correspondence Modify Assignment for transfer to Telephone or E-mail.
2.8 Message Notification for TAM There is a non-replied message. All messages have been replied to. Message Screen E-mail Transfer
2.9 Function Key & Key Setting (1/2) Function Key For customizing, Right-Click the key Default Key Assignment
2.9 Function Key & Key Setting (2/2) Press Key Assign or Double Click You can customize the key assignment ! Short Cut Key Assignment Screen
3 Concept for PC-Console [ Concept ] Attendant Console for Operator who use TDA200/100 “Quick Operation”, “Efficient Work” (1) Simple Operation - Keyboard only or Mouse operation (2) All Information will be displayed on each screen (3) Customize each screen layout for personal tastes (4) The layout can be stored for multi-operator
3.1 Sample of Screen Layout Present Call Status Speed Dial Incoming Call Status Outside Line Status Extension Status
3.2 Operator Code, Language Assistance and Local Alarm Operator Code: PC Console requires to enter Operator Code at Start-up. PC console saves individual information due to each operator. Their setting with screen layout are controlled by Operator Code automatically. Language Assistance: PC Console has five kinds of language library data as default. ( English, Spanish, French, German and Italian ) Due to each operator setting, it is selected by Operator Code automatically. Local Alarm to E-mail: When some problem occurs in the system, PC Console receives alarm information from system and also sends it to specified E-mail address. Note: Most of features in PC Phone are supported by PC Console. So, their explanations are omitted.
3.2 Operator Code, Language Assistance and Local Alarm Operator Registration Operator CODE assignment, up to 10 persons Language Selection Utility Setting
3.2 Operator Code, Language Assistance and Local Alarm Assignment of EXT. for each operator Assignment of destination for Local Remote Alarm Assignment of related Tenant for each operator
3.3 Main Screen of PC-Console Tool Bar Current Call Display Area Current Call Status Icon Incoming Call Screen When an Operator enters the PC Console, this screen appears. This screen is main (default) screen, current operation of operator is displayed. Each screen and respective setting are called from this main screen.
3.4 Whole Keyboard Operation An Operator can do all operations by the Keyboard Operation. An Operator can do the layout of a position of each key flexibly.
3.5 Easy Transfer by Drag & Drop Transfer to Extension (VM Transfer is executed to VM Extension) Transfer to Group Extension Call Park You can transfer a call easily by Drag & Drop
3.6 Group Screens 1/4 (Incoming Group) All View Extension (Idle)
3.6 Group Screens 3/4 (Trunk Group) Outside Line number Line Status
3.6 Group Screens 4/4 (Call Park) Call Park Location Number Park Memo A call exists in Park area
3.7 System Speed Dial (in PBX) Search a specified caller from speed dial list Add a new caller to system speed dial Speed dial number Caller Number which is registered in speed dial list Caller Name which was registered in speed dial
3.8 Directory Property Sheet Directory property modify sheet (for details input) Select button Intercom/ Outside/ Door Phone Directory property sheet (for details reference)
3.9 Call Log Screen Logging type(External/Internal, Incoming/Outgoing, Login/logout, Local alarm, wrap up ) Call Condition (Transfer, Park, No answer) The file name of memo(for voice memo) The text of memo (for Text memo)
4 Minimum requirements of PC OS : Windows 98SE, 2000 or XP CPU : Pentium II 300MHz or higher performance RAM : 64 MB HDD : 100 MB used (when installing) Display : XGA(1024*768) or more USB Interface (USB driver with voice support) Sound Card
Chapter 9PC-Console / PC-Phone Thank you very much !