UNFPA Internal Audit and Oversight Actions and the Business Plan

1. UNFPA Internal Audit and Oversight Actions and the Business Plan 19 January 2012 Executive Board Informal

2. Internal Audit and Oversight Recommendations Recommendation 2: Recruitment, Succession Planning and Training Recommendation 1: Vision Statement 1. Vision Statement 2. Communication Strategy 1. Policies and Procedures 3. Tools 2. IT Systems • Draft format pending approval • Formal strategy developed • Internal Website • Town Hall meetings • Vacancy Planning • RO/SRO/CO follow up • Succession Planning & Management Framework • Rosters • Recruitment missions • IOM/OM training • E-learning • DLPI modules • Recruiter Console (tracks vacancy times)

3. Internal Audit and Oversight Recommendations Recommendation 4: Outputs, IPs and AWPs Recommendation 3: Evidence Based Programming 1. Revised Strategic Plan 1. Policies and Procedures 3. Coaching / Guidance 2. Tools 2. Training • Alignment with results framework • Manageable Outputs • Manageable # IPs • Increased Partnership use • Formal retreats • RO technical support and missions • Oversight Support and Quality Assurance • Evidence Based Programming Guidance Note • Global Capacity Building Plan • Learning and Training Package • Focused programme and output design • RO support webinars • Joint Capacity building

4. Internal Audit and Oversight Recommendations Recommendation 6: Organizational Structure Recommendation 5: Country Office Support Allocation 1. Organizational Structure 1. Strategic Plan 2014-2017 2. Reporting Lines • Basic structure is unchanged but under review • Procurement / MIS will report to the DED (Management) • IERD to report directly to the ED • This will be undertaken in the Strategic Plan 2014-2017

5. Internal Audit and Oversight Recommendations Recommendation 8: Office Typology, PAD and Training Recommendation 7: Indicators and Results Framework 1. Policies and Procedures 1. Mid-Term Review of the Strategic Plan 3. Tools 2. IT Systems • Revised Competency Framework • Updated job descriptions in 2012 • Development and Management Results Frameworks completed • Simplified • Improved Indicators • Metadata used e.g. data sources, calculations etc. • Management & Leadership programme in 2012 • Performance Appraisal & Development Tool (PAD)

6. Internal Audit and Oversight Recommendations Recommendation 9: Monitoring and Evaluation Embedding • RO Capacity building & technical assistance • Training : Management, External and Induction • On-going recruitment of M&E staff in all regions • Consultant Rosters 1. Recruitment 3. External Support 5. Capacity Building 2. Community of Practice (CoP) 4. Performance Management 6. Policy and Procedures • M&E network in Fusion • Peer to Peer support • Revised PPM on M&E • SMART indicators, baselines and realistic targets

7. Internal Audit and Oversight Recommendations Recommendation 11: Risk Management Recommendation 10: Integrated and Strategic Approach to Management 1. Policies and Procedures 1. Policies and Procedures 3. Tools 3. Tools 2. Analysis 2. IT Systems • Draft ERM Strategy and Policy • Draft BCM Governance Model, Policy and BCM User Guide • Revised PPM: programme design, approval, management and monitoring • Programming ICF project in 2012 • Draft HQ Business Impact Analysis • Draft HQ Division Business Recovery Plans • Operational ICF e-learning training course in 2012 • Headquarters, Regional Office, Sub-Regional Office & Country Office initial risk assessments • Country Office Fraud Risk Assessment • DMS CO transactions review • SAS real-time fraud monitoring system in 2012 • Enhance Operational ICF

8. Internal Audit and Oversight Recommendations Recommendation 13: ICT Architecture Reassessment Recommendation 12: Internal Control Framework 1. Policies and Procedures 1. Policies and Procedures 2. Systems 3. Tools 3. Tools 2. IT Systems • ICT IFC • ICT Risk Assessment • ICT Strategy • ICT ICF in 2011 • Programming ICF project in 2012 • ICT Governance Board • Increased # ICT staff • Operational ICF e-learning training course in 2012 • Strengthened Network Architecture: • VoIP phone system • Audio and Video conferencing • Managing Network Security, internet, video and VoIP system at RO / COs • SAS real time fraud monitoring system in 2012

9. Internal Audit and Oversight Recommendations Recommendation 15: IPSAS Adoption Recommendation 14: Internal / External Audit Recommendations 1. Communication and Training Strategy 1. Policies and Procedures 3. Oversight 3. Tools 2. Project Management 2. Oversight • Webinars • IOM/OM face-to-face training • Newsletters • Quick reference sheets • Updated Policy and Procedures Manual (PPM) • BoA – 2011 report issued • AAC – Accounting policy finalized • DOS – O/S issues addressed • Revised LoU • Guidance Notes • NEX Audit User Guide • AWP Checklist • Workplan management • Risk Mitigation log • Business Owner Allocation • IPSAS Board • Country Operations Managers • Quality Assurance System (IP information management system) • Audit Monitoring Committee (chaired by ED)

10. Business Plan: Refined UNFPA vision and focus • UNFPA’s mid-term review set a refined strategic direction. The Business Plan implements the directions of the MTR to be more focused and coordinated. • Refocus the Development Results Framework from 13 to 7 outcomes. • Streamline the Management Results Framework from 9 to 4 management outcomes. Population dynamics Young people including adolescents The goal… Achieve universal access to sexual and reproductive health, promote reproductive rights, reduce maternal mortality, and accelerateprogress on the ICPD agenda and MDG 5 (A & B) to improve the lives of … Human rights Gender equality Women enabled by … Source: Dalberg analysis

11. Business Plan: Country Offices at the core of UNFPA’s Business Country offices ROs will be hub of support for COs Seek expertise and programme support Support programme development and provide links to relevant expertise Regional offices Provide best practices and tools Seek expertise UNFPA Headquarters External experts/ institutions

12. Business Plan: Seven Priorities The Business Plan priorities implement the Mid-Term Review and address several internal audit recommendations: Focus programming efforts on refined strategic direction and results approved by the Board (contributing to recommendations 3, 4, 7 ) 1 Put country programmes at the center of what we do. (contributing to recommendation 4 ) 2 • Communicate the organization’s strategic focus through well defined, clear and consistent internal and external messages. • (contributing to recommendation 1 ) 3 • Strengthen staff training, performance management, recruitment, and accountability at all levels. • (contributing to recommendations 2, 8 ) 4 • Streamline management and operations at all levels of the organization. • (contributing to recommendations 10, 13 ) 5 • Enhance coordination by breaking silos, promoting cross functional teams, recognizing innovation, and rewarding staff. • (contributing to recommendation 6 ) 6 Make Senior Management team and others accountable for delivering on these priorities. 7