Chris Blackwell Ingeus, Chief Operating Officer

1. Chris Blackwell Ingeus, Chief Operating Officer

2. Who we are • 1989, founded in Australia as Injury and Vocational rehabilitation provider • Operations in 10 countries, more than 100 offices

3. Experience in the UK 2004. Began delivering services to people with disabilities 2004-2011. New Deal for Disabled People 2011-2018. Work Programme. Focuses on unemployed people and health benefit recipients 2011-2014. Work Choice. Specialist Disability Programme for people who require supported work

4. Challenging goals have been set

5. But policy makers have to balance multiple labour market issues

6. A multi-level response is required

7. Because of the challenges people with ill health face Common challenges on the route to financial independence Stress and mood management issues Difficulty managing health condition in work Loss of confidence & Motivation Isolation Financial Independence Out of date soft and hard skills No recent work experience Employer prejudice / unsuitable work environment

8. What works best? Mainstream? Specialised? Personalised?

9. In the UK a personalised service means… …managing a network of delivery partners • Sets objectives • Open, transparent tendering • Evaluates programmes • Creates innovation • Delivers core of contract • Diverse experience • Specific programme elements • Meeting complex client needs

10. Best practice means… Employment Outcomes

12. Case studies

13. www.ingeus.com