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San Francisco Innovation and Cloud Journey

San Francisco Innovation and Cloud Journey. Jon Walton Chief Information Officer j on.walton@sfgov.org. San Francisco Government. Combined City and County Government Structure Elected Mayor and 11 Supervisors Over 800,000 residents Annual Budget of $7.4 billion

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San Francisco Innovation and Cloud Journey

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  1. San Francisco Innovation and Cloud Journey Jon Walton Chief Information Officer jon.walton@sfgov.org

  2. San Francisco Government • Combined City and County Government Structure • Elected Mayor and 11 Supervisors • Over 800,000 residents • Annual Budget of $7.4 billion • Over 25,000 city and county staff • 60 departments • “Highly decentralized and independent….”

  3. San Francisco Drivers for Change and Adoption of IT Cloud Services • Culture Shift • Leadership • Public Perception • Changing work force • Budget Shortfalls! • IT Benefits • Cost • Speed to Implement • Scalability • Disaster Readiness! “The Australian government has issued its finalized guide for government agencies looking to move to the cloud.” - Josh Taylor, ZDNet “I want us to ask ourselves every day, how are we using technology to make a real difference in people’s lives.” – President Barack Obama “NIST Issues Cloud Computing Guidelines for Managing Security and Privacy.” - NIST Tech Beat, 2012 “EU policy-makers roll out red carpet for cloud adoption.” - The Channel, David McLeman

  4. Having Less can Lead to Innovation Budget Savings Decisions Result in “Cloud First” Policy & Operations Reduce staff expense through position reductions Email WCM System Permit System Private Cloud VM’s Social Media Reduce expenses through deferred hardware replacement

  5. Mobile Adoption Growing

  6. Mobile Government Objectives. Deliver service and common experience across multiple platforms at lowest possible cost. Leverage hybrid (open/prop.) technologies (HTML5, javascript frameworks, etc) to build cross platform solution. Lay flexible foundations to accommodate changes in fast evolving mobile technology space.

  7. Government Services on Mobile Platforms • Cloud based video streaming services have been integrated with the SFGov mobile app to enable citizens to watch or listen video of public meetings anytime anywhere just by using their smartphone (IOS & Android). • CIO 100 Award – 2012 • Hermes Creative Award – 2012 • Horizon Interactive Award – 2012 • PTI Solutions Award – 2012 • Sunny Transparency Award - 2012 “IT professionals and CIOs must understand the nexus forces of mobile and cloud, which are closely related, because many mobile apps and solutions will exploit cloud services.” - Gartner, The Future of Mobile Cloud, Sept. 2012

  8. Open Data & OPEN GOVERNMENT

  9. New Government IT Approach Old Approach New Approach Data made available to everyone Needs identified or challenges issued Events coordinated Solutions generated Progress linked to public interest or demand • Problem(s) Identified • Funding requested or projects prioritized • Progress limited by process or resources available • Frustration due to lack of progress or missed opportunities Less funding, less staff, more community interest

  10. Open Data • Launch of DataSF.org in Aug 2009 • Over 280 datasets published • Over 60 applications developed • Open data legislation issued in Nov 2010

  11. DataSFWebiste

  12. Community Collaboration to Build Applications

  13. Consumer and Private Business Developed Applications

  14. More Data = More Applications

  15. Joint Data Sharing Platforms • CIO’s from 7 large cities working together to normalize 1,500 datasets on a common platform for multi-city application development.

  16. Challenges & Ideas Challenge • City silo affect - the political invisible boundary. • Long term sustainability of application ecosystem. • User adoption and use Ideas • Joint Sharing Sites. • Easy to use API’s. • Data Standardization and normalization. • Joint G7+ collaboration to innovate will create national / global solutions • Good Mobile apps will be more widely used and adopted.

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