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Influencing Change . Chris Coffey Prism ltd www.ChristopherCoffey.com 310 452 3340. Problem.
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Influencing Change Chris Coffey Prism ltd www.ChristopherCoffey.com 310 452 3340
Problem • There are four volumes of Shakespeare’s collected works on the shelf. The pages of each volume are exactly two inches thick. The covers are each one sixth of an inch thick. The bookworm started eating at page one of volume one and it ate through to the last page of volume four. • What was the distance the bookworm traveled?
LEADERSHIP • Leadership is Influence • Power: Influence potential
Bases of Power • Legitimate • Reward • Punishment • Connection • Information • Expert • Charisma
Psychological Principles • Authority • Consistency • Reciprocation • Social Proof • Liking • Scarcity
Aligning with Others A Three-Step Process Establish Credibility Help Others Build Relationships
Taking Action A Three-Step Process Take Action Provide Value Earn Trust
Why Change is Difficult • Change is pain • Behaviorism doesn’t work • Humanism is overrated • Focus is power • Expectations shapes reality • Attention density shapes identity
THE TOOLS OF THINKING • Experience • Memory • Association • Pattern discernment/recognition • Reason • Invention • Experimentation
Most worked on leadership skill • Treat others with respect • Listen to different points of view with an open mind • Delegate more effectively • Stand up to individuals who undermine teamwork • Deal with performance problems • Improve decisiveness • Address conflict constructively and timely • Collaborate with others • Develop and link team strategy to business strategy • Stand up for what I believe in • Hold others accountable • Present self with confidence • Focus on the critical few issues • Become more assertive • Take appropriate risks • Build cross functional relationships • Become a better coach and mentor