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Professional Services Industry and Microsoft Brad Jelfs Enterprise Group Microsoft Corporation

Professional Services Industry and Microsoft Brad Jelfs Enterprise Group Microsoft Corporation. Our Objective. Alert you to our proposed focus on the Professional Services Industry Gauge your reaction on our initial thoughts Request your input and suggestions. Microsoft Australia.

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Professional Services Industry and Microsoft Brad Jelfs Enterprise Group Microsoft Corporation

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  1. Professional Services Industry and Microsoft Brad JelfsEnterprise GroupMicrosoft Corporation

  2. Our Objective • Alert you to our proposed focus on the Professional Services Industry • Gauge your reaction on our initial thoughts • Request your input and suggestions

  3. Microsoft Australia Commercial Public Sector Federal Health Local Gov. State Gov. Communications Education FY04 - Vertical Market Focus Large Financial Services Industry Medium Small

  4. Microsoft Australia Commercial Public Sector Federal Health Local Gov. State Gov. Communications Retail Other Commercial Education FY05 - Extended Vertical Focus Large Financial Services Industry Manufacturing Medium Professional Services Small

  5. How does Microsoft define Professional Services? • Law Firms • Accounting Firms • Management Consulting Firms • IT Services Businesses • Engineering & Architectural Consulting Firms • Businesses that sell professional time-based services

  6. Professional Services Industry Why? • Recognition of the strategic importance of Professional Services Industry to MS • Information intensive businesses • High uptake and thought leadership of MS technology • Leverage existing vertical focus in US and UK • Existing specialist solution providers: • TIPS – TRIM and SharePoint integration • XMLaw: • iManage and SharePoint integration • SmartLibrary: • Workflow for SharePoint

  7. How? Strategy Strive to understand your business drivers and concerns Tactic Listen and Learn ……

  8. Initial Feedback - Business Drivers • Partner profitability • Billable hours • Maximising revenue: • Existing clients • New clients • Keeping operational costs down • People – attracting/retaining • Risk and compliance • FMRC Legal’s Law Firm Performance Survey

  9. Initial Feedback - Technology • “Matter” Centric Portals • Information Life Cycle Management • Deployment • Security • Business Scorecard Demo

  10. What we hope to achieve • Align Microsoft technology-based solutions to your business imperatives • Identify and work with other important Application Vendors, Developers and Partners • Provide more value out of existing investments

  11. How we hope to Achieve it • Provide insights into our product development and strategic directions • Identify functionality “holes” in our technology • Feedback to product development teams • Align our local work with Microsoft Regional and Global initiatives

  12. What do you want from a relationship with Microsoft?

  13. What do you want ……?Some Ideas for Discussion • Local industry round tables – shared challenges • Global industry councils • Microsoft Redmond • Technology briefings • “Accelerators” • Best Practices • Social events • Business Scorecard • Information Bridge Framework • Sarbannes-Oxley … CLERP 9 • SQL Reporting • Proposals • Interview Management

  14. Summing Up • In FY05, Microsoft will: • invest in the Professional Services Industry • strive to understand your business drivers and identify ways in which you can maximise your investment • listen and learn

  15. Thank you for your active, interested and vital participation,

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