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bLoyal Omnichannel Loyalty for Retailers. Attract, Engage, Reward, Everywhere. Harness the Power Omnichannel Loyalty. Loyalty Program Benefits Increase revenue by converting casual buyers into repeat customers.
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bLoyal Omnichannel Loyalty for Retailers Attract, Engage, Reward, Everywhere
Harness the Power Omnichannel Loyalty • Loyalty Program Benefits • Increase revenue by converting casual buyers into repeat customers. • Loyal customers spend up to 80% more per transaction and buy up to 3x more often. • What is Omnichannel Loyalty?
Seamless Loyalty Across Channels • In-Store, online, even when using their tablet, mobile phone, or social media.
Bring customers into your programs • Grow your customer base with sign up across all channels • Sign up in store at the POS • At special events with QuickLink • Sign up on your website • Sign up through a Facebook or other social media page • Sign up using mobile phone, tablet or iPad • Offer bonus benefits for joining and completing profile • Bonus loyalty points • Bonus loyalty dollars • Awarded coupons
Welcome emails and marketing • Automated welcome emails when joining • Provide more detail about your program • Provide a link to online account and balance checks • Include special coupons to encourage them to shop again • Entice customers to provide more information • Personalized marketing emails, surveys and events invitations • Promotional offers • Newsletters • Events and surveys • Personalize with customer name, balances and more.
Loyalty for Sales Order Totals & Visits • Rewards on total amount of the sale • Loyalty points or dollars (1 point per $1) • Flexible % or $ off • Spend $100 – Get $5 off • Reach 500 points – Get 10$ off • Trackable Coupons • Provide standard coupons, such as 15% off for seniors • Award eCoupons when members reach a goal • Spend a certain amount • Reach a pre-point balance • Electronic Punchcards • Track and reward frequently purchased products or visits • Great for Coffee shops, book stores, and service based retail, such as spas, salons, fitness, classes, events and recreation.
Loyalty for Products & Frequent Buyers • Rewards specific products • $ or % off specific departments or categories • Product Mix-N-Match offers and Buy-One-Get-One promotions • Traditional “On-Sale” pricing by product • Frequent Buyer programs • Buy 3 – Get one Free (today) • Buy 10 over time and get one free • Volume Discounts • Buy a Case – Get a discount • Point or Dollar accrual on specific products • Apparel Department accrues double points on Mondays • No points on certain products
Additional Features • Extend your Program to an Integrated Web Store • Integrate with NitroSell, bLoyal, or other custom web store for loyalty online. • Gift Card Processing Enabled • Sell and redeem gift cards across locations. • Customer Insight • 360 degree view of the customer in your account • Sales reporting dashboard with over 70+ standard reports • Global customer view at every store and register • Web Based Administration of your Account • Web based, easy to use, and available 24 x 7. • Manage and administer your account.
Additional Features • Customer Merge Tool • Keep your customer database clear of duplicates, with bLoyal, you can easily merge customers based on duplicate email, phone number, and more…. • Digital Receipts from the POS • Offer customers the convenience of having their receipt emailed to them.
Additional Features • Turn-key Activation • One-time fixed scope & fixed price activation package includes everything that’s typically needed setup and to make the most of your bLoyal solution. • Includes installation, loyalty program setup, branded sign ups and email template and training. • Data import available for existing program balances.
Essentials & Advanced Editions Omnichannel Loyalty for Retailers bLoyal Omnichannel Loyalty Editions offer powerful ways to attract, engage, and reward your customers with easy to understand and administer programs. Essentials Edition: Loyalty On Sales Order Totals Advanced Edition: Loyalty on Sales Order Totals and on specific Products. If you are interested in a more advanced program that extends your reach with order processing, with additional features, such as multi-store inventory checks, returns, and drop shipping/pickup orders, take the Omnichannel Professional Edition Tour. Email: info@bloyal.com Learn more at www.bloyal.com