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A Balanced Scorecard can help to. Clarify and Translate the Mission and Strategy into tangible objectives and measures. Communicate and Link strategic objectives and measures. Enhance Strategic Feedback and Learning. BSC. Develop Planning, Target Setting
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A Balanced Scorecard can help to Clarify and Translate the Mission and Strategy into tangible objectives and measures Communicate and Link strategic objectives and measures Enhance Strategic Feedback and Learning BSC Develop Planning, Target Setting resource allocation and milestone establishment PETEC consulting/GF
The Strategic Management System Strategy is the reference point for the entire management process The shared vision is the foundation for strategic learning Goal alignment from top to bottom Education & open communication about strategy are basis for employee empowerment Compensation is linked to strategic goals Translating the Vision Feedback system used to test the hypothesis on which strategy is based Team problem solving Strategy development is a continuous process Feedback and Learning Communicating and Linking BSC Business Planning Stretched targets are rationalized and accepted Strategic initiatives are clearly identified Investments are rationalized by the strategy Annual budgets are linked to long-range plans PETEC consulting/GF
...and Tells the Story of Your Strategy ... Value Creation Financials Revenue Strategy Profitability Strategy Velocity- Strategy Customer - Value Proposition Product and Service Attributes + Image + Relationship Internal Processes Service to the Customer Innovation Process Operations Process Learning and Growth Staff Competencies + Technology Infrastructure + Culture/ Climate for Action PETEC consulting/GF
The Internal Perspective Customer Need Satisfied Customer Need Identified Identify the Market Create the Product/ Service Offering Build the Products/ Services Deliver the Products/ Services Service the Customer Generic Value Chain Model Post-Sale Service Cycle Innovation Cycle Operations Cycle PETEC consulting/GF