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Benchmarking in Dutch academic libraries 2000 - 2008. Dr HJ Voorbij, august 19, 2008. History. 1990 – 1994. Statistics 1998. Development benchmarking instrument 2000. Implementation benchmarking instrument 2003. Abridged version. Outline. DATA SHEET (EXCEL) Raw data
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Benchmarking in Dutch academic libraries 2000 - 2008 Dr HJ Voorbij, august 19, 2008
Benchmarking in Dutch academic libraries History • 1990 – 1994. Statistics • 1998. Development benchmarking instrument • 2000. Implementation benchmarking instrument • 2003. Abridged version
Benchmarking in Dutch academic libraries Outline • DATA SHEET (EXCEL) • Raw data • Indicators • ANALYSIS 1. Performance of individual libraries (2006) 2. Trend analysis for individual libraries (2003-2006) 3. General trend analysis (2003-2006)
Benchmarking in Dutch academic libraries 1. University: expenditures and population
Benchmarking in Dutch academic libraries 2. Library expenditures
Benchmarking in Dutch academic libraries 3. Collection expenditures
Benchmarking in Dutch academic libraries 5. Size of the collection
Benchmarking in Dutch academic libraries 5.4. Number of electronic journals • Whether or not with p-version • Same journal received from various suppliers counts as one • Including package journals that would not have been subscribed to separately • Including journals that are ceased but still part of a package • Including free internet journals in the catalogue / A-Z list only if content is downloaded to library server
Benchmarking in Dutch academic libraries 6.2. Book processing time: form
Benchmarking in Dutch academic libraries 6.2. Book processing time: results
Benchmarking in Dutch academic libraries 10. Interlibrary loan
Benchmarking in Dutch academic libraries 11. Number of searches in databases
Benchmarking in Dutch academic libraries 12. Number of articles downloaded
Benchmarking in Dutch academic libraries Reliability control (1)
Benchmarking in Dutch academic libraries Reliability control (2)
Benchmarking in Dutch academic libraries Calculation median relative values
Benchmarking in Dutch academic libraries Profile library G
Benchmarking in Dutch academic libraries Strong and weak points library G • STRONG • D4. Number of articles supplied (ILL) 246 • D3. Number of books supplied (ILL) 217 • WEAK • A5. Expenditures e-resources / expenditures printed resources and e-resources 79
Benchmarking in Dutch academic libraries Best practices 2006
Benchmarking in Dutch academic libraries Trend analysis library D (1)
Benchmarking in Dutch academic libraries Trend analysis library D (2)
Benchmarking in Dutch academic libraries General trend analysis (1)
Benchmarking in Dutch academic libraries General trend analysis (2)
Benchmarking in Dutch academic libraries Conclusions • 1. Still hard to get reliable data. Keep the required data set as limited as possible • 2. Very few examples of learning from best practices • 3. Benchmarking is essential for identifying strong and weak point. Library highly appreciate visual presentations • 4. Benchmarking is essential for analyzing trends. Mere statistics would suffice.