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SAIC| ATRI| K2Share | Kevin McGinnis | Ron Moore

SHRP 2 Reliability Research Program Project: L12: Training and Certification of Traffic Incident Responders Technical Coordinating Committee for Reliability October 22, 2010. SAIC| ATRI| K2Share | Kevin McGinnis | Ron Moore. Agenda. Project L12 objectives Development process

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SAIC| ATRI| K2Share | Kevin McGinnis | Ron Moore

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  1. SHRP 2 Reliability Research ProgramProject: L12:Training and Certification of Traffic Incident RespondersTechnical Coordinating Committee for ReliabilityOctober 22, 2010 SAIC| ATRI| K2Share| Kevin McGinnis | Ron Moore

  2. Agenda • Project L12 objectives • Development process • Pilot deliveries • Certification and Accreditation • Recommendations

  3. L12—Objectives • Establish the foundation for certifying the capability of responders to achieve the NUGfor Traffic Incident Management. • Assist responders in acquiring a common set of core competencies that promote a shared understanding of the requirements for achieving the safety of responders and motorists, quick response, and effective communications at traffic incident scenes.

  4. Course Development Process Stakeholder reviewed responder actions Core Competencies Stakeholder Group Curriculum Design Document Model Certification Framework Independent Evaluation Team Course Materials Pilot Certification Process Pilot 1 Course Delivery Pilot 2 Course Delivery Final Course Materials Accreditation and Certification Report Marketing Plan

  5. Pilot Deliveries • Emerging Program - Indiana • Indiana Traffic Incident Management Effort (IN TIME) established in 2007 • Established Program - Georgia • Traffic Incident Management Enhancement Task Force • Georgia DOT Highway Emergency Response Operators (HEROs)

  6. Pilot Course Attendees

  7. Lessons

  8. Delivery Approach

  9. Delivery Approach • Modular format—Each lesson designed to be delivered as part of overall course or as independent lesson • Varied instructional strategies—Visual, Auditory, Kinesthetic • Real-life scenarios, case studies, small and large group activities, questioning techniques, solicitation of ideas, brainstorming, and hands-on activities • Multidisciplinary instructors and students • Course Length—Train-the-Trainers, half day; Responder, two days

  10. Final Course Deliverables

  11. Responder Certification & Accreditation Analyzed existing professional certification models, including • Established national programs • Existing TIM Responder certification programs • Centralized, decentralized, and combination models

  12. Responder Certification & Accreditation

  13. Accreditation Issues • Need for stakeholder consensus on: • Who should be the certifying entity. • Role of accreditation. • Employment Requirement • Continuing Education Requirement • Recognition of accreditation issued by this entity. • Lack of national standard on which to base accreditation • Obtaining accreditation is expensive • No identified source of funding

  14. Project Issues & Recommendations Issue: Course does not have formal institutional “home” Recommendation: Pre-Implementation of Training Course • Keeps course “alive” while permanent “home” is identified • Further testing and refinement of course materials and delivery approach

  15. Project Issues & Recommendations Issue: Trainer Qualifications—Pilot course deliveries conducted by experienced trainers representing F/R and LE Recommendation: • Future deliveries should be conducted by multidisciplinary team • Trainers who deliver the course should have previous experience • Association Trainer • State Agency Trainer

  16. Project Issues & Recommendations Issue: A decision needs to be rendered as to the certification framework. Recommendation: • Implementation of certification program without accreditation by an outside agency • Participations take an examination following course completion • Passing grade – 80% • Participant receives certificate demonstrating successful completion

  17. Project Issues & Recommendations • Combination Centralized/Decentralized Models • Agency or Organization sponsoring training maintains integrity/consistency of end-of-course test questions • Test issued by trainers using standardized end-of-course test

  18. Project Issues & Recommendations • Issue: Time constraints/job demands of potential course participants. Inability of responders working in a volunteer capacity to attend • Recommendation: Develop Web-based or Online training • TIM University—combine facilitated webcasts with pre-created web-based lessons • Shorten the 2-day course length by creating pre-requisite web-based training

  19. Project Issues & Recommendations Issue: Situational Awareness Lesson can be difficult if there is: • Lack of necessary equipment. • Inclement weather. Recommendation: • Develop a “canned” video of the Situational Awareness Lesson, which may also be used for teaching the Train-the-Trainer component

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